Dental/medical Receptionist - South Brisbane, Australia - Brisbane OMS
2 weeks ago
Description
As an experienced Dental/Medical Receptionist, you will play a vital role in ensuring the smooth functioning of our practice.Your responsibilities will include, but are not limited to:
- greet and welcoming patients
- assist patients to complete all necessary forms and documentation
- verify and update patient information and ensure patient information is accurate including billing information
- enter patient information into data system
- obtain external referrals and x-rays from patient's GP or Dentist
- schedule patient surgery appointment in hospital or our rooms
- inform patients of payment for schedule surgery
- invoice and receipt patient payments for consultation and surgery appointment
- Prepare and supply surgery list/consent forms/ admission forms to hospital and anaesthetist
- confirm upcoming appointments and recalls
- co-ordinate patient appointments with other specialist
- ensure reception area is well maintained, neat and clean
To excel in this role, you should possess the following qualifications:
- minimum of 3 years of experience as a Dental/Medical Receptionist
- exceptional customer service and interpersonal skills.
- meticulous attention to detail and accuracy.
- maintains a professional appearance and demeanor at all times.
- demonstrates high regard for patient confidentiality.
- can adapt to changes and handle challenging situations with composure.
We value our team members and offer:
- Competitive compensation based on experience
- Fulltime hours for stability and growth
- Accessible location near public transport
- Monday to Friday 8:30am to 5pm (no late nights or weekends)
Salary:
$ $37.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- SOUTH BRISBANE, QLD 4101: Reliably commute or planning to relocate before starting work (required)
Experience:
- Dental reception: 3 years (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location:
In person
Expected Start Date: 07/09/2023
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