Jobs
>
Haymarket

    Director, Digital Transformation Services - Haymarket, Australia - Reacon Group

    Reacon Group
    Reacon Group Haymarket, Australia

    1 week ago

    Default job background
    Full time
    Description
    Director, Digital Transformation ServicesJuly 11, 2023
    Sydney
    Full Time

    What are Digital Transformation Services?Organisations are constantly grappling with disparate data, finding ways to improve data collection, gain valuable insights and then personalise communications with current and potential customers.

    All this must be done at scale, with a plethora of variables and sent in a timely manner.

    Our capabilities in this space are un-matched, with a dedicated digital transformation team spread across the Asia Pacific region and capabilities in solutions development, integration services, artificial intelligence, and omnichannel deployment.

    Our services focus on API-led integration with AI focussed automation.
    These services culminate into an offering that ensures maximum utility at scale for your marketing efforts.

    This usually means that we secure the data first, building a repository that can be easily segmented to enable greater analytics surrounding marketing decision-making and more targeted personalised approaches to marketing initiatives.

    Role & ResponsibilitiesThe Director of Digital Transformation Services (DDTS) is a high-performing client facing senior executive that has a wide array of knowledge in respect to the digital landscape affecting businesses in today's dynamic environment.

    The DDTS works with current and prospective clients to drive and build trust in our capabilities to deliver digital transformation initiatives that help them deliver exceptional customer experiences, streamline operational efficiency, and ensure readiness for the digital future.

    Notwithstanding this, the DDTS also leads internal education and training initiatives for other client facing personnel, provides delivery oversight and drives the implementation of digital transformation projects for our clients.

    As a DDTS you will be responsible for (these duties and responsibilities are subject to amendment by the Company from time to time):

    Work in conjunction with the Chief Executive Officer to set key strategies for the development of the DTS Line of Business (Lo B), including but not limited to, developing an itemised pricing model for services, Lo B services offerings, set KPIs and best practice approaches to client acquisition.

    Identify opportunities within current and prospective clients that would be interested in DTS and work to grow the size of marketing revenue wallet by upselling and cross selling our DTS to them.

    Lead and facilitate client workshops to co-design solutions that identify digital transformation initiatives that drive operational efficiencies and foster exceptional customer experiences, with a focus on both customer and business outcomes.

    Provide expert advice and thought leadership on innovative approaches to problem solving and provide strategic advice to clients on best practice and opportunities for digital transformation.

    Scope project briefs, identify project pricing, plan delivery objectives and KPIs.

    Manage a team of project management and technical staff, located both onshore and offshore, to assist in planning and delivery of digital transformation projects for all clients.

    Support the business through internal training programs that help develop core understanding of digital transformation initiatives amongst co-workers, specifically but not limited to, client facing personnel, where such training programs assist in driving better identification of digital transformation opportunities within their client portfolios.

    Foster and maintain relationships with key internal, government and industry stakeholders, to capitalise on digital and other innovative opportunities and keep abreast of the new digital technologies.

    Become a core member of the Executive Committee, reporting on the key updates and performance metrics in respect to the Lo B on a periodic basis.

    Identify emerging markets and market shifts while being fully aware of new products and competition status.

    RequirementsA bachelor's degree in computer science, information technology, computer engineering or marketing, business, commerce, design or another closely related discipline.

    Professional certifications that can help the DDTS in better performing their role.
    A blend between a technology generalist, analytical and creative person.

    Successful previous experience as a senior manager of digital transformation services in the marketing or technology sectors, where exposure to sales or client facing roles will be looked upon favourably.

    Committed to continuous education through workshops, seminars, and conferences.
    Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization.
    Proven ability to influence the client decisions in respect to service offerings.
    Previous experience in work closely with other business leaders.

    Creativity and design thinking, whereby the DDTS can think of new ideas and ways to improve the digital experience for their clients' customers.

    Project management skills that can help in oversight of digital transformation initiatives, such as planning, organizing and overseeing the various aspects of a digital transformation project.

    Strong business sense and industry expertise.
    Excellent mentoring, coaching and people management skills.
    Team and Reporting LinesThe DDTS reports directly to the Chief Executive Officer.

    The DDTS has a team of two (2) direct reports that operate onshore and offshore to plan, manage and delivery DTS projects.

    Your new career awaits.
    We are always on look out for great people.

    If you think you are who we need, please complete the form below and we will inform you of any relevant vacancies, job placements, internships and work experience.

    #J-18808-Ljbffr


  • Ignite Specialist Recruitment Services Sydney, Australia

    **The Company** · This government organisation provides a service to the people of NSW to promote, protect, develop, maintain and improve the wellbeing. · **The Role** · This organisation is looking for an experienced Human-Centered Service Design Lead to join their team and lead ...


  • KPMG Australia Sydney, Australia

    **Company Description** · KPMG's Tax & Legal practice assists Australia's best-known businesses in the complex challenges they face. As a Manager within the Legal Operations Transformation Services (LOTS) team you will play a part in the team's overall mission - to help our clien ...


  • Reacon Group Sydney, Australia Full time

    Director, Digital Transformation Services July 11, 2023 Sydney Full Time What are Digital Transformation Services?Organisations are constantly grappling with disparate data, finding ways to improve data collection, gain valuable insights and then personalise communications with c ...


  • KPMG Sydney, Australia Full time

    Company Description · KPMG's Tax & Legal practice assists Australia's best-known businesses in the complex challenges they face. As a Manager within the Legal Operations Transformation Services (LOTS) team you will play a part in the team's overall mission – to help our clients i ...


  • KPMG Sydney, Australia Full time

    The role that operations and technology play within inhouse legal functions is increasingly important and seen as pivotal to their success and sustainability. The KPMG LOTS are assisting the biggest and best inhouse legal functions in the country, region and the world to assess t ...


  • KPMG Australia Sydney, Australia Full time

    Job Description · The role that operations and technology play within inhouse legal functions is increasingly important and seen as pivotal to their success and sustainability. The KPMG LOTS are assisting the biggest and best inhouse legal functions in the country, region and the ...


  • Grant Executive Search Sydney, Australia

    Lead a vital transformation in a dynamic Christian-led Not-For-Profit. · - Drive innovative change while making a difference in communities. · - An exceptional leadership opportunity in an evolving sector. · Are you a visionary leader, ready to shape the future of a Christian-led ...


  • Microsoft Sydney, Australia

    Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness, and sky's-the-limit thinking - a cloud-enabled w ...


  • Modus Enterprise Sydney, Australia

    **Job Overview**: · The Regional Sales Partner in Business Transformation Consulting will be responsible for driving sales and business development activities within a specified region. This role requires a deep understanding of business transformation methodologies, as well as t ...


  • EY Sydney, Australia

    **If we inspire you to do the work you love, will you still call it work?** · At EY we believe that whoever you are, your uniqueness helps us stand apart. · We bring together extraordinary people, like you, to build a better working world. · **What's in it for you?** · As our **M ...


  • EY Sydney, Australia

    **If we inspire you to do the work you love, will you still call it work?** · At EY we believe that whoever you are, your uniqueness helps us stand apart. · We bring together extraordinary people, like you, to build a better working world. · **What's in it for you?** · As our **M ...

  • Profusion Group

    Project Consultant

    4 days ago


    Profusion Group Sydney, Australia

    **_Project Consultant_** · Exciting opportunity for a dynamic and adaptable Consultant to join a market leader in Sydney. Contribute to transformation projects while working in a fast-paced and evolving environment, on a fixed-term contract. · **Key Selling Points**: · - Be part ...

  • Aruma

    Strategy Lead

    1 week ago


    Aruma Sydney, Australia

    NFP | Perm | Hybrid - Flexible location: SYD / MELB / BNE / ACT · - Salary packaging + EAP + additional discounts · - Challenging opportunity + exciting projects · Location: Aruma Office in NSW, VIC or QLD · We have an exciting opportunity for an experienced and dedicated strateg ...


  • Morgan McKinley Sydney, Australia

    We are seeking a highly talented and experienced Solutions Designer to join our dynamic team. As a Solutions Designer, you will play a pivotal role in architecting and implementing cutting-edge solutions that leverage the power of Azure Cloud and Databricks to drive digital trans ...

  • Profusion Group

    Change Manager

    1 day ago


    Profusion Group Sydney, Australia

    **CHANGE MANAGER** · - **Transformation projects · - Adopting new ways of working**: · - **Newly Created Permanent Opportunity**: · - **WFH and Offices located in Sydney CBD** · We are currently seeking an experienced Change Manager for our client to deliver end-to-end change man ...


  • Allianz Australia Sydney, Australia

    Fully utilise your expertise · - Leading global insurance organisation · At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosit ...

  • EY

    Apac Msgc

    5 days ago


    EY Sydney, Australia

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Calvary

    Program Coordinator

    4 days ago


    Calvary Sydney, Australia

    **Join our journey**: Transform healthcare with us · At Calvary, we're not just embracing the future of healthcare; we're actively shaping it. We believe in progress with purpose, and our digital transformation roadmap is how we will shape the future of healthcare to become the h ...


  • Westpac Group Sydney, Australia

    **Executive Manager, Transformation** · - **Sydney Location**: · - **Remote Working Arrangements**: · - **Permanent** · **How will I Help?** · As Executive Manager Transformation you will be accountable for all aspects of design and delivery of transformation projects for the Cus ...


  • Ramsay Health Care Sydney, Australia

    **The Opportunity** · The Director of the Results Delivery Office plays a crucial role in managing, overseeing, and ensuring the delivery of transformative initiatives across Ramsay Health Care, Australia. This Director sits within the newly formed Transformation Team, responsibl ...