Warranty Clerk - Wangara, Australia - Eagers Automotive

Eagers Automotive

Verified Company

Wangara, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

Permanent Full time position

Attractive salary + employee benefits
Training, Development and Career Opportunities

About the role:

Eagers Automotive is currently seeking
Warranty Clerk with great attention to detail and amazing organisational skills to join our dynamic team at
Wild West Hyundai.

For over 10 years, the team at Wild West Hyundai have been servicing the needs of Hyundai customers in Perth's northern suburbs.

We are proud to say we are the only stand-alone Hyundai dealership in WA with an award-winning team. We are your one stop shop for all of your motoring needs, from sales through to car servicing

Reporting to the Service Manager, this role is integral to the administration support of the Service Department.

It is the role of the Warranty Clerk to process all documentation relating to the service of vehicles whilst within warranty period.

It's imperative that the Warranty Clerk maintain a professional attitude at all times and deal with Warranty issues in a timely manner.

This includes:

Compile and complete warranty claims following guidelines set by the manufacturer
Keep valid, current and legible records of all claims submitted
Maintain warranty storage of return parts and return all parts requested
Submit transport and hidden damage claims
Complete costing of repair orders and assist in other department costing duties, if Manager requires

About you:

If you are someone with brilliant organisational skills, exceptional customer service skills and have a positive 'can do' attitude, we are looking for you

You will ideally possess:

Experience with ERA is not essential but desirable.
Desire to deliver exceptional customer service
Full Australian manual driver's license
Excellent attention to detail
Experience within costing in dealerships but not essential

Eagers Automotive Benefits:

Be a part of a
multinational company, where you have access to a network of opportunities across locations and brands.
A
Learning & Development program called
Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where
over 150 training courses are on offer Ranging from computer training, finance and admin, sales to communication skills.
A topoftheline
Employee Assistance Program with leading provider, _Telus Health_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
Lastly, extensive
employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more

Wild West Hyundai is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you

Eagers Automotive - Moving together.