Customer Service Officer - Brisbane, Australia - Transdev

Transdev

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job No:
Ad-3291

Work Type:
Casual/Vacation

Location:
Brisbane

Categories:
Bus

Transdev Queensland in Capalaba is currently looking for
casual Customer Service Officers. During rail shutdowns, you will be the first point of contact for passenger queries, concerns and bus service information on site at the designated railway station. If you are a people person who likes being on their feet, this may be the role for you.

About the role

You will be the face of Transdev at railway lines between Cleveland to Doomben. Adaptability will be required to work at different railway stations around Brisbane.
Customer service is paramount. You will assist passengers by providing uptodate information about bus routes and general advice regarding the rail replacement line network.
You will be required to work on certain weekends (approximately 10 a year). Shifts can last up to 12 hours with availability required in the afternoon and evening.
Next available shifts commence in April 2024.

What you bring:

Excellent communication and customer service skills
Ability to work independently and proactively
Ability to problem solve in a changing environment and maintain resilience
Previous experience in a similar role advantageous
Full Australian working rights (an Australian citizen or permanent resident)
A willingness to participate in a medical examination and background checks

About Transdev

Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks buses, coaches, trams, trains, shared bikes, ferries, and more to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.

Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.

What's next?