Administration Team Leader - Box Hill, Australia - Imaging Associates

Imaging Associates
Imaging Associates
Verified Company
Box Hill, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

About Us


Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga.


Our custom-designed Box Hill clinic was established in 2014 as an independent, state-of-the-art practice, and offers our patients comprehensive medical imaging services.


We are on a strong growth trajectory, and due to internal progression, an exciting leadership opportunity is present at our Box Hill clinic for an experienced
Administration Team Leader.


You will join a friendly and professional team, and be instrumental in cultivating a positive team culture and ensuring the smooth workflow of our clinic, which enables us to deliver a high-quality service to our patients and referrers.


What will you be doing?
Working closely with the Chief Medical Imaging Technologist and Clinical Leads, in this hands-on role you will:

  • Lead and participate in the smooth operation of the reception area and overall clinic workflow
  • Manage billing, banking, and Medicare related activities
  • Provide ongoing training, development, and mentoring to team members
  • Plan and oversee workforce requirements in conjunction with practice management by ensuring appropriate rostering and leave planning
  • Utilise leadership expertise to manage escalations and resolve complex queries
  • Identify opportunities to continuously improve and achieve maximum efficiencies to deliver patient excellence

What are we looking for?

To thrive in this role, you will have:

  • Knowledge of the patient workflow and supporting administration processes, policies, and Medicare billing
  • The ability to lead by example, with demonstrated experience in motivating and mentoring a team
  • Strong interpersonal and communication skills and the ability to liaise with a variety of internal and external stakeholders
  • Highly developed organisational skills, with the ability to multitask, handle pressure, and meet deadlines
  • Sound problemsolving skills and the ability to effectively resolve difficult situations to achieve good outcomes
  • A keen eye for details and passion for processdriven continuous improvement
  • Previous experience within a private Radiology setting (highly regarded)

What do we offer?

  • Join a progressive and growing business
  • Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care
  • Genuine focus on supporting you to grow and develop your leadership career
  • Tailored induction and onboarding, with thorough handover from the previous incumbent
  • A competitive remuneration
**If you believe your skill set matches this opportunity, we'd love to hear from you Please submit your CV and covering letter.
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