Customer Service Operator - Perth, Australia - Chandler Macleod

Chandler Macleod

Verified Company

Perth, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Our client:

Our client is an Australian based freight specialist who offer tailed solutions to their clients nationally and internationally. Highly recognised for their multiple service offerings and business expertise, they take an innovative approach to addressing freight movements.

Currently, they are adding to their professional and high performing team with the addition of a Business Services Operator.

This is a rare opportunity to join a privately owned, successful business that is in a phase of growth and offers training and career diversity down the track.

The role of the Business Service Operator is responsible for identifying and delivering effective freight forwarding solutions for clients.

Responsibilities include:

Managing a portfolio of corporate clients.
Preparation of quotations
Booking of freight with carriers
Preparing transit and delivery of goods
Identification of continuous improvement
Entering all records onto CRM system

About you:

We are seeking a customer service superstar who is committed to enhancing the customer experience and has the natural ability to forge long term and trusting client relationships at all levels.

You will be enthusiastic, keen to learn and take pride in finding the right solution to meet your client's needs.

Skills and attributes required:

Good mathematical aptitude
Excellent communication skills
Ability to problem solve
Accuracy and attention to detail
Proficiency with M/S Office including Excel
Honest and reliable
Right to work in Australia
Ability to obtain Dangerous Goods Certificate

What's on offer

This is a fantastic opportunity to join a successful organisation and be instrumental in taking it to the next level.

A competitive basic salary is on offer together with a great culture and team.

As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies.

For over 60 years Chandler Macleod's recruitment business has connected leading
- edge projects and employers with outstanding business professionals.