Part Time Concierge Team Member - Macquarie Park, Australia - Assetlink

Assetlink

Verified Company

Macquarie Park, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

The Role

The Customer Service Team Member is an integral role to the guest experience as you will be our clients' customers first point of contact.

The Concierge must meet and greet all visitors to the customer service desk with a helpful and welcoming attitude and create amazing first impressions by assisting the guests with queries and special requests.

The role is to provide accurate and correct information & directions, anticipate customer needs and act immediately to resolve complaints; consistently striving to delight the customer by going above and beyond.

We are looking for an energetic people person who enjoys interacting with customers and an ability to achieve a level of service that consistently meets and exceeds the expectations of our client's and their customers.

This role is based at the Macquarie Centre shopping centre and the roster is:

Tuesday to Thursday: 10:00am to 6:00pm

This position is paid in accordance with the General Retail Industry Award 2020/Cleaning Services Award 2020

Desired Skills and Experience:

Role Requirements:

Impeccable presentation and grooming
5star customer service skills
Have a positive and enthusiastic personality
The ability to work in a dynamic, fast paced environment, whilst maintaining composure
Delivering outcomes of the highest quality
Excellent verbal and written communication skills
Ability to create lasting impressions and meaningful relationships
An ability to work both independently and as part of a team
Adequate flexibility and availability to work across a 7day week, including Public Holidays

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Full NSW Drivers Licence is essential as Valet parking is a part of the role

Prior customer facing customer service or hospitality, retail, hotel concierge experience is preferred
Good knowledge of and a commitment to safe working practices
Be physically fit to carry out standard duties and ability to work on your feet for lengthy periods
Must have valid work rights in Australia

What we offer you:

Reward and recognition incentives
Ongoing training and development
A safe and supportive working environment
A familyoriented culture
Free uniform

If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be key part of our Integrated Services team at Macquarie Centre, we'd love to hear from you, click '
Apply'.

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process._

**_Assetlink's Diversity Commitment_