Customer Service Coordinator - Lambton, Australia - O'Brien Glass Industries Limited

O'Brien Glass Industries Limited

Verified Company

Lambton, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success

Our Lambton Branch are looking for an experience Customer Service Coordinator with Administration experience to start ASAP and be able to hit the ground running
-
Mon

Fri and alternate Saturdays or Tues

Sat roster provided

About the Role:

Provide support to the manager and the running of daily operations
Effectively keeping customers updated on delivery lead times
Undertake repair inspections on vehicles
Explore customer needs and educate on our full scope of services
Issue invoices and raise job authorities as required
Source suitable resolutions to customer concerns and follow up customer queries

About You:

Professional communication and presentation skills
Excellent verbal and written communication skills
Drivers licence highly regarded
Ability to resolve issues and create solutions for customers
Support the Branch manager with administrative tasks
Ability to work in fast paced workplace
Excellent time management and prioritisation skills
Intermediate to Advanced Microsoft Office skills

Benefits:

Supportive and collaborative team environment
Growth and development opportunities
Competitive salary
Reward and Recognition program

As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do.

We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year.

We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve.

If you don't quite meet all of the criteria, but feel like you could make a difference at O'Brien, get in touch.