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    Front Office Manager - Brisbane, Australia - Grupo Mantra

    Grupo Mantra
    Grupo Mantra Brisbane, Australia

    3 days ago

    Default job background
    Full time
    Description

    Located on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest in resorts in Cairns, with a mixture of corporate and leisure guests.

    It offers a choice of rooms and larger apartments and a central location surrounded by shops and restaurants, yet still retains that laid-back tropical atmosphere that the dedicated team who work here cultivate so well.

    We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.



    As our next Front Office Manager, you will:
    Lead the Front Office Team to deliver an incomparable service experience
    Drive guest service initiatives throughout a diverse Front Office Team
    Empower them to always go the extra mile for our guests
    Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development

    What we are looking for:
    A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
    Someone with a genuine personable service style that always blows our guests away
    Someone with have Office Management experience in a similar role is ideal
    A positive, enthusiastic attitude and the ability to work a flexible 7-day roster
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