Support Manager - Sydney, Australia - Device Technologies Australia

Device Technologies Australia
Device Technologies Australia
Verified Company
Sydney, Australia

1 month ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

About us

Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.


Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives.

We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.


The opportunity

Key Responsibilities

  • Assist in business unit conference and industry conferences organising where required and work closely with the marketing services team to ensure a seamless event;
  • Organise meetings, catering, dinners etc. for the team as well as international guests as required;
  • Work with Business/Marketing Managers, Operations Team and Suppliers to develop least cost solutions and strategies;
  • Assist Sales Managers with organising training sessions for Product Specialists;
  • Liaise with operations team (customer service, reverse logistics, warehouse, inventory, purchasing and technical services), on behalf of Business Manager, Marketing Manager, Sales Manager and Product Manager where required;
  • Establish standards, tools and procedures for use on projects; review project activities for compliance with procedures and standards;
  • Develop and coordinate Induction agendas for new staff;
  • SAP training and documentation as appropriate for business group;
  • Promote effective communications and working relations within the business and assist the General Manager / Business Manager / Marketing Manager / Sales Manager / Product Manager in meeting customer communication requirements to ensure customer satisfaction;
  • Assist with the integration of new agencies into SAP, marketing materials and general setup;
  • Manage the creation and maintenance of stock masters using the QF103 New Product Request Form and product supersessions through the Hub as requested by Business/Marketing/Product Managers;
  • Assist Business Manager, Marketing Manager and Product Managers with SAP serial number issues, stock issues, pricing, etc. where required;
  • Manage Business Unit pages on the Hub;
  • Produce nonstock purchase orders where required;
  • Assist and manage the usage of CRM within the Spine business unit;
  • Provide Business Manager / Marketing Manager with monthly sales and growth reports;
  • Other activities or business improvement initiatives as directed by the business.

About you...
At Device Technologies, we succeed through our commitment to four key values:

Delivering Innovation - We encourage and reward fresh ideas and are committed to supporting our people to make change.


Seeking Collaboration - We support each other in our combined mission to help others achieve their goals.


Taking Ownership - We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.


Practising Good Business - Our success is built on a mix of intuition and experience and we foster an environment where all voices are heard and nobody is afraid to make mistakes.


Experience required:


  • 2 years' experience in a similar role is ideal
  • Experience in Project Management is desirable
  • Highly developed organisational skills and demonstrated ability to develop and maintain a clear project plan and timeline
  • Strong commercial and financial acumen
  • Ability to manage confidential information
  • Highly selfmotivated and driven to achieve business results
  • Excellent attention to detail and communication skills
  • Intermediate to advanced computer skills and MS office including Outlook, Word, Excel, PowerPoint, MS Project and Visio

Interested?
At Device Technologies we are motivated by the opportunity our equipment provides to change people's lives.

We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.


Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.


  • It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior
More jobs from Device Technologies Australia
See all jobs of Device Technologies Australia