Operations Manager - Melbourne, Australia - Qantas Airways Limited

Olivia Brown

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Olivia Brown

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Description
At Qantas, we'll challenge you to bring out the best leader in you

  • Together we'll make an impact on Australia's largest independent air freight service business
  • Permanent full time shift work position, based at Melbourne Freight


Qantas Freight is Australia's largest independent air freight services business, carrying over 4000 air freight shipments per day across more than 500 destinations globally.

We understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through our complex work environment, we bring teams and individuals together to deliver on our customers' expectations. Our best leaders connect, engage and develop their people and are genuine in their actions.


Reporting to the Terminal Manager, your role as an Operations Manager - Freight, will see you responsible for day to day operational management of service level agreements and leadership of team members within the Freight terminal.

You will be a key influencer and driver in evolving a workplace culture to drive consistency and accountability through the optimisation of resources, safety, customer service, on time performance and financial controls.

In addition, will also be responsible for the management of employee performance, welfare and absence discussions in the workplace.

You'll have

  • Previous experience leading, coaching and mentoring a team of direct reports
  • Positive and analytical approach to problem solving and the capacity to produce results within specified timeframes particularly incidents of noncompliance.
  • Firm understanding of the airline industry and the operational environment
  • Detailed understanding of all aspects of operational, safety, security and emergency standard operating procedures
  • Demonstrated ability to deliver results within complex business & operational environments with varying stakeholder needs and expectations
  • Ability to work a rotating 24/7 roster with the possibility of extended night shift rosters
  • Selfmotivated, with the ability to show initiative and flexibility
  • A positive, results focused disposition and do not shy away from challenges being thrown your way
  • Why Qantas?_
  • There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
  • The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options._
- _ We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices._
- _ We'll support your wellbeing: Whether its learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan._

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