Call Centre Operator - Sydney, Australia - Charterhouse

Charterhouse
Charterhouse
Verified Company
Sydney, Australia

5 days ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Call Centre Operator
-
Pay rate: $37 per hour + super:

-
Start date: Immediate:

-
End date: 31/06/2023:

-
Location: 100% Remote working:

-
WHV and Student Visas welcome to apply
We are urgently looking for strong communicators who can work a 24/7 roster.


Shift times could be :
5pm

  • 4am, 10pm 9am, 6am
  • 4pm.

The role:


  • Receive inbound calls and note details of the call
  • Maintain customer satisfaction
  • Handle customer data and information with confidentiality
  • Maintain accurate records and databases in their inhouse systems
  • Other administrative duties as required
  • 24/7 rotating roster
  • 10 hours per day, 4 days on, 4 days off

Skills/Experience
The call centre/customer service representatives are often the first point of contact for the Department.

It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.


  • 23 years experience in a call centre or customer service role
  • Excellent written and verbal communication skills
  • High level of professionalism
  • Strong ability to take quality notes
  • Strong problemsolving abilities, especially in a fastpaced environment
  • Proficient in Microsoft office suite
**How to apply
More jobs from Charterhouse
See all jobs of Charterhouse