- __ Customer Service
- Type__ Full-time
- Organisation and scheduling of regular field service activities in the Team
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
- Organise installations and jobs for completion within divisional time frames and expectations
- Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
- Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
- Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
- Maintain reporting spreadsheets within timeframes
- Strong written and verbal communication skills
- Ability to give clear instructions
- Previous experience in a similar role, or fast-paced office environment
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Service Coordinator - Rockhampton, Australia - Rentokil Pest Control South Africa
Description
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Rentokil Initial is looking for a Service Coordinator / Planner with strong administrative and communication skills to join the team in Sydney on a permanent full-time basis.
At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.
The core responsibilities in this role include:
The ideal candidate will have:
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch
"The team culture is inclusive, family-oriented and feels like a small business even though it is global"
"I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day."
"The onboarding and training I've received has been amazing." At Rentokil Initial, there's a real focus on teamwork, collaboration, support and communication."
Find the right place to work at Rentokil Initial AustraliaLearn about Rentokil Initial's innovation culture
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Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.This role reports directly to the Customer Se
We are looking for a Customer Care Executive to join our team in Brisbane on a full-time permanent basis. This role will see you utilise your previous customer service experience to build customer rel
Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Townsville on a permanent, full-time basis.In this role, you will be an important mem
Sam Schrader is the UKIB Region & Corporate Functions IT Director at Rentokil Initial. She first joined Rentokil Initial as a graduate student in the RI Management program in April 2005, where
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Read about Sam Schrader's fantastic journey from a new graduate to becoming the IT Director at Rentokil Initial. Sam's story shows us how learning from others, trying out different jobs, and always being willing to learn can lead to great success in the IT and business industry. Explore her story to see what it takes to build a successful career.
We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values.Why the c
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We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values.
Inside the Corporate graduate scheme: 1 scheme, countless experiencesAman Bains, Finance Graduate"One thing I have learnt during this graduate scheme is that my career is
In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London, with customers' initials embroidered
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In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London,
Carrying the RI torch across Asia and MENATRentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to
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Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to become the most loved and respected services business on the planet.
Promoting Period Dignity in partnership with the England and Wales Cricket boardInitial Washroom Hygiene and The England and Wales Cricket Board (ECB) have announced a high-profile partnership d
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Initial Washroom Hygiene and The England and Wales Cricket Board (ECB) have announced a high-profile partnership designed to bring period dignity to grassroots cricket by ensuring menstruation is not something that holds back women and girls from playing cricket.
New science opens doors for future innovationAt Rentokil Initial we pride ourselves on our ability to innovate to provide the best possible products and services for our customers.Our world-lea
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At Rentokil Initial we pride ourselves on our ability to innovate to provide the best possible products and services for our customers.
Another 3,500 trees planted in the PacificThis year eight colleagues from Ambius and Initial Hygiene joined 132 volunteers inthe largest community tree planting weekend at the Nightwings rainf
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This year eight colleagues from Ambius and Initial Hygiene joined 132 volunteers inthe largest community tree planting weekend at the Nightwings rainforest to plantover 3,500 trees.
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