- Investigate, troubleshoot, and resolve incidents and services requests for infrastructure and other related technologies (e.g., network, systems, cloud, etc.)
- Maintain system health and performance through proactive maintenance and patching activities across infrastructure
- Perform configuration and administration of infrastructure
- Contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively
- Follow and enforce ITIL aligned incident, request fulfilment, problem and change management process for any changes required on customer's network
- Communicate with clients in a timely manner
- Build effective working relationships both internally and externally
- Tertiary qualification in information technology or similar field (desirable)
- ITIL Foundation Qualifications and suitable vendor certifications preferred
- Experience in IT engineering / operations or similar field
- Good analytical and problem-solving skills, able to leverage server/network knowledge and a broad of array of tools to solve problems
- Palo Alto Firewalls – Experience designing, implementing, supporting and maintaining - Active PCNSE certification desirable
- Cisco Enterprise Networking (Route/Switch/SDWAN/Wireless) – Experience designing, implementing, supporting and maintaining - CCNP Desirable.
- Palo Alto Prisma Access - Experience designing, implementing, supporting and maintaining
- Palo Alto SDWAN - Experience designing, implementing, supporting and maintaining
- Fortinet Firewalls – Experience designing, implementing, supporting and maintaining - NSE4-7 Certification desirable
- Fortinet SDWAN – Experience designing, implementing, supporting and maintaining - NSE4-7 Certification desirable
- Netskope SASE - Experience with configuration and support of or other similar products e.g. ZScaler, Palo Alto Prisma Access.
- Once-in-a-career growth opportunities. A unique chance to be part of high-growth business changing the face of cyber security
- Work with industry thought leaders to deliver world-class services
- A dynamic, independent environment, where you're given flexibility to do your best work
- Competitive salary and benefits.
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senior network security engineer - Brisbane, Australia - CyberCX
Description
11th April, 2024
CyberCX is Australia's leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Senior Security Engineer to join our Managed Security Services team.
This role is responsible for system health, system performance & maintenance and responding to incidents and service requests.
Key Responsibilities
About you
Nice to haves
What's in it for you?
About CyberCX
We're cyber security experts first and foremost. A unified team of highly qualified, certified and skilled professionals working together on the same mission: to protect and defend organizations from cyber threats.
CyberCX is committed to attracting and nurturing top cyber security talent and providing the best employee experience in the industry. We provide an end-to-end suite of cyber security services unmatched in the market.
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