Despatch Office Clerk - St Marys, Australia - talent focus

talent focus

Verified Company

St Marys, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

1:00pm - 9:00pm

Full time permanent
Work for a reputable brand

Talent Focus are seeking a Despatch Officer experienced within the distribution environment to ensure all administrative tasks on the shift are completed accurately and in a timely manner.

Full time permanent

1:00pm - 9:00pm

Monday-Friday

Work for an iconic Australian brand based in Western Sydney, a leader in it's field of manufacturing.

Benefits working for this company:

Family culture
Uniforms/cooperate clothing
Opportunities for career progression
On site Health hub and Physiotherapy service
Employee Assistance program
Have a day off on your Birthday every year.
On site parking close to many local amenities
Regular site BBQs, Food Trucks, Events
Company Social Club, Annual Family Events
Great Coffee free to all staff
On site Wi-Fi

Key Responsibilities:

Coordinate and maintain a reliable and efficient dispatch service for all customers
Organise transportation of customer orders as required.
Resolve any arising problems or customer complaints and reassign or reschedule any return deliveries.
Manage requests for any add on to runs for doors and mouldings and ensure they are accurately recorded.
Prepare and distribute on a daily basis the Interstate backorder reports.
Manage the Distribution mailbox to ensure all communications are answered in a timely manner.
Manage customer transactions serving customers in Despatch Office.
Manage the processing of local and interstate orders, through the Titan and associated systems.
Call site supervisors / customers to ensure site ready for delivery and/or collection of product.

To be considered for the position, you must have:

3 years previous experience within a distribution environment with a focus on safety, quality, order fulfilment and customer service.
Working knowledge of legislative requirements for transport in areas of COR, fatigue management, load restraint, mass management.
Excellent communication skills both verbal and written
Proficiency in using computer systems and programs
MS Office skills essential
A systematic, methodical and processorientated approach to your work
Pride yourself on thoroughness and attention to details
Strong organisational skills & multitasking
Flexibility and willingness to support others
Ability to work well in a team environment as well as work autonomously

MUST:
Have full working rights in Australia with no restrictions on hours.