Customer Service Reception Admin Ashburton - Access Health and Community

Access Health and Community

Verified Company

Ashburton, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Full time Customer Service with administration duties, Ashburton
- $30.84 per hour plus super with generous Not for Profit salary packaging

Collaborative and supportive culture and career development opportunities

About Access Health and Community

With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver excellent health and community services for all.

We have a dedicated and experienced team of over 300 employees and 200 volunteers operating across 18 locations.

Our people are the centre of everything we do, making a contribution to the wellbeing of the community every day through our work, making a difference every day to those that need it most.

What you will be doing

Key _Responsibilities
Assist customers to connect with our services directly or by referring them to the appropriate team
Provide administrative support to the team and maintain strict confidentiality
Arrange and coordinate interpreting/translating services when required
Book and rescheduling appointments for customers attending our premises in person
Collect and processing payments and claims for services delivered

What you will bring

A passion to deliver an exceptional customer service engagement with all customers
Engaging warm personality with the ability to quickly build rapport
Emotional intelligence
Organised with strong attention to detail Strong problem solving and negotiation skills
Demonstrated ability to work independently and in a team environment
Customer Service training from hospitality and telecoms desirable

Access Health and Community Culture & Benefits

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support.

Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us.

From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment.

Come join us and experience the rewards of a career where you truly make a difference.

A truly supportive and valued based culture and engaged workforce
A culture of trust and empowerment for people to grow and thrive
Commitment to a worklife balance with flexible working conditions
An authentic focus on staff wellbeing and health
Employee Assistance Program (EAP)
Generous salary packaging opportunities (up to $15,990 per annum + meals/entertainment expenses)
A commitment to ongoing professional Development and career growth
Paid parental leave and opportunity to purchase additional leave
Annual leave Loading

***If this position resonates with you and you are passionate about working alongside a collaborative and supportive team, we would love to see your resume and a paragraph or two about where you are on your journey and why you think the position will work well for you.

Applications close DATE:3rd
August, 2023