Porter - Brisbane, Australia - Hilton

Hilton

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Porter

A Porter welcomes Guests, assists with arrival and departure procedures, offers current information to guests as requested, delivers and collects luggage, valet parks vehicles as well as a multitude of daily tasks.

What will I be doing?

As a Porter, you will serve on the Guest Services and Front Office Teams to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and assistance throughout the hotel.

A Porter will complete the following tasks:

Welcome Guests on arrival and assist them during their stay
Manage Guest luggage
Receive and deliver mail and messages for the hotel and Guests
Prepare the lobby information board on a daily basis
Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
Provide support to the Concierge as required in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service

What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience working within the hotel, leisure, and/or retail sector
Excellent personal presentation
Strong communication skills
Energetic and enthusiastic
Attentive to detail

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all