Marketing Specialist - Prahran, Australia - Magic Agency Pty Ltd
3 weeks ago
Description
We are Magic and we are looking for a social media superstar who is excited about customer satisfaction and engagement across a variety of social media platforms.
Magic is a rapidly growing fun, new and exciting digital agency that works across a range of brands across all verticals.
Magic is all about that data; and we have in-house mathematicians who help us actualise our slogan; 'from mad men to math men'.
Grounded upon 30 years of marketing experience, Magic's team of mathematicians, data scientists, and free thinkers use big data and advanced analytics to form transparent and quantifiably state-of-the-art digital campaigns for our clients across all verticals and user journeys.
Since our inception, we've experienced rapid growth due to client wins across Cybersecurity, Alcohol, Furniture, Apparel, Real Estate, Finance, B2B and eCommerce and more.
At Magic, we value and strictly adhere to three core principles and values; transparency, free thinking and experimentation.
In this role, your day-to-day will include collaboratively driving the social media approach with the team, bi-daily monitoring of a variety of social media channels across an aligned group of brands, documenting responses, caring for customer satisfaction, and understanding customer pain points that can then be laddered up to creative execution and helping the adoption of new tools and automation.
You will be on the tools and in the data, and this role will suit someone who is looking to elevate their craft.
Key Responsibilities:
- Grow and manage the online communities of a macro brand and subsequent brands underneath to support sales objectives.
- Deliver day to day monitoring and advise clients on marketing strategies to reach target markets and creating brand awareness.
- Map and monitor customer engagement to understand consumer patterns and preferences.
- Develop document repositories and log of community activity/responses
- Drive insight based reporting to analyse current and predict future consumer trends.
- Manage client relationships and response approvals
- Upload organic content to relevant social channels across Facebook, lnstagram, Linkedln, Twitter and more in a timely manner.
- Report on page trends, platform trends and category trends across all clients.
- Research and monitor social listening for clients and competitors to analyse potential demand and market opportunities.
Platform Experience Required:
- Facebook and lnstagram
- Linkedln
- TikTok
Who You Are and Experience
- 34 years of experience managing communities across different digital marketing platforms
- A thirst for knowledge and willingness to broaden your horizons on different platforms
- Analytical approach to results and recommendations
- Stays up to date with the latest industry trends, news and developments
- Strong attention to detail
- Clear verbal and written communication skills
We look forward to hearing from you
Employer:
MAGIC AGENCY PTY LTD
Location:
Prahran
Employment Type:
Full-time
Remuneration:
$70,000 per annum (plus superannuation)
To be considered for this position, please submit your resume and we will contact you if you have been shortlisted.
Salary:
$70,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Prahran,
VIC:
Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
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