Assistant Manager - Adelaide Region SA, Australia - WHSmith
Description
_Be apart of a great team and dynamic organisation_:
_Work in a fast paced cafe environment_:
_Career Progression Opportunities_
The Company:
WHSmith is an historic British retailer focusing on news, books and convenience, and is a renowned, competitive leader in the travel market worldwide.
Our Australian operations, under which 7 brands currently operate, are rapidly expanding and WHSmith is expected to continue this growth.
Fresh+ currently operate a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public.
Roles & Responsibilities:
- Nurturing a 'customer first' culture and leading the team by example
- Driving revenue through consistency, service and cleanliness
- Working to meet and exceed strategic, operational and financial goals
- Weekly rosters, timesheets and labour controls
- Completing weekly reporting & attending meetings
- Monitor purchase orders to ensure stock levels are maintained and received.
- Integration of company policies and procedures to ensure compliance across cleanliness, safety and operational standards.
- Provide direction, coaching and motivation to the food and beverage team to encourage achievement of company and individual goals
Requirements:
- Be passionate in customer service and carry a personality to match
- Confidently demonstrate prior supervisory experience in a fastpaced hospitality environment
- Demonstrate reliability and flexibility (ability to work weekends when required and adapt to a rotating roster)
- Have or be willing to obtain a Food Safety Supervisor Certification AND Certificate in Hospitality management
- Be a nurturing and motivational leader
- Have excellent interpersonal skills
- Have prior experience in rostering, managing stock levels, and labour costs.
- Have unrestricted work rights in Australia
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