Switchboard Operator X2 - Canberra, Australia - Total Resource Solutions

Total Resource Solutions
Total Resource Solutions
Verified Company
Canberra, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

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Description
Entry level

  • Full Training provided


  • Long term

  • On going contracts

Job:
Switchboard Operator


Location:
Canberra, onsite


Rate:
$30-35ph incl super


Start date:

ASAP

Contract length: 6 months + 12 month extension


Training:
full 2 week training provided


Security clearance:
Baseline clearance (will be applied for on your behalf if needed)


In this role, you will oversee the national switchboard on behalf of our client and manage client requests and expectations.


What you'll be doing:


  • Answering and transferring calls to appropriate departments or conference
  • Updating employees contact details on switchboard, including address, contact numbers or login ID
  • Arranging and confirming phone line bookings, cancellations and modifications

What we're looking for:


  • A motivated selfstarter with a proven track record of successfully delivering best practice and quality to the client
  • Proactive with a keen eye for detail and the ability to balance multiple priorities while seamlessly delivering outstanding customer service to the client
  • A cando attitude with proven ability to build and maintain relationships
  • Proficient written and verbal communication skills
  • Experience with Microsoft Office Suite, specifically Outlook, Excel and Word
  • Can come from customer service background
If this sounds like you, please share your updated resume for immediate consideration
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