Analyst Financial Intelligence - Collingwood, Australia - Bank Australia

Bank Australia

Verified Company

Collingwood, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Posted: 29/08/2023

Closing Date: 29/09/2023

Job Type:
Permanent - Full Time

Location:
Head Office - Collingwood

Job Category:
Banking and Financial Services

Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We're growing fast as more people choose to align their banking with their values. We're a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.

We currently have a permanent, full time opportunity for a Fraud Analyst, Financial Intelligence to join our Risk and Compliance Division.

This role will be based in our Collingwood Head Office and will report to the Fraud Manager.

This position supports protection of the bank and its customers from the inconvenience and financial loss of fraud and scam related risks relevant to card, internet banking, scams, identity takeover, lending fraud and other payment channels.

Assistance to other areas of Financial Intelligence will be required at times including AML / CTF investigations and reporting.

Why join us

We have big plans to become Australia's most trusted bank and a leading purposedriven business.
As a certified B Corp, we're part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
We offer flexible working options, competitive salary and 13% super.
Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
We care for a conservation reserve where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

Monitor fraud detection alerts and reports to detect fraud, prevent fraudulent attempts and recover fraudulently obtained funds
Investigate and complete simple fraudulent cases including recovery of funds in line with relevant industry, scheme and/or code guidelines (such as ePayments code)
Maintain updates and communicate in a timely manner, both verbally and in writing, with customers in relation to case status
Collaborate liaise with third party suppliers supporting the bank's detection and prevention activity
Liaise with law enforcement officer including police, and other financial institutions
Educate customers that have been victims of fraud or scam events
Actively contribute to team activities including relevant training and continuous improvement.

What you will bring