- Provide excellent customer service to internal and external stakeholders
- Respond to all client queries in a professional, positive and timely manner
- CRM database and diary management
- General sales administration and other office administration to your assigned consultant
- Ensure that the display homes & display sales office are immaculate at all times
- Previous experience in a customer service role
- Home-building experience or related industry experience, preferable but not essential
- Be highly energetic, self-motivated and customer focus with strong attention to detail
- Excellent time management and prioritisation skills
- The ability to work independently and as part of a team
- Professional, reliable and well presented
- Immediate Microsoft Outlook & Word Experience Essential
- An industry first, Family Friendly Program to support parents at all stages of the parenting journey including up to 18 week paid parental leave and a $250 baby bonus
- Exciting programs to support financial confidence, mental health and physical wellbeing including a virtual speaker series, Flu vaccinations, skin checks, EAP, wellbeing sessions and so many more
- Ongoing learning and development opportunities to help you reach your full potential - whether through our highly engaging and interactive e-learning platform or formally recognised courses, where here to encourage your long-term growth
- Building discounts, supplier / trade discounts, and retail discounts with 400+ big name brands through our Carlisle Rewards platform
- Parties, award nights, mid-year/end of year events, Family Fun Day, you name it, we celebrate it At Carlisle we believe that celebrations are a time where true connection happens, bringing even more camaraderie to our team.
- Brand new office featuring state of the art workspaces, gaming rooms, massage chairs and a rooftop sports court
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Sales Assistant - Victoria, Australia - CARLISLE HOMES PTY LTD
Description
We Are Carlisle
At Carlisle Homes, we're more than a home-building company. We're a team of passionate professionals making a meaningful impact. As a privately held, Australian-owned business, we've earned prestigious recognition, receiving the HIA Australia's Major Professional Builder 2023 award and ranked ninth in the 2023 Australia's Best WorkplacesTM List for businesses employing 100 to 1000 staff. This comes off the back of being officially certified as a Great Place to Work for our third year in a row.
Our ongoing pursuit of quality and innovation sets us apart, our customers consistently rate us in the top percentile on Australia's leading customer review website Our company not only build beautiful homes but also a culture of excellence, innovation, and growth.
Due to our success and business growth, we are looking for dynamic and enthusiastic Sales Assistants to join our team in the West. We are seeking motivated professionals who will be available 5 days a week (Saturday - Wednesday).
In this West Display Home based role, you will be responsible for the following:
To be successful, you will possess:
Carlisle perks
As a named Great Place to Work (not once, but three times) our commitment to making life better for our people speaks for itself. Here's a snapshot of our perks.
If you're seeking a challenging environment, focused on excelling as an individual and working in a vibrant team then this could be the role for you