Inbound Customer Service Associate - Melbourne, Australia - Tech Mahindra

Tech Mahindra
Tech Mahindra
Verified Company
Melbourne, Australia

3 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter


Description
Join us at Tech Mahindra as an Inbound Customer Support Associate

But wait, there's more What's in it for YOU?

  • Competitive salary + Super + Penalty rates
  • An attractive rewards and incentive program
  • Internal career progression opportunities across several industries & technologies
  • Discounted private health insurance
  • Modern office with facilities in the heart of the Melbourne CBD
  • Diverse, supportive & inclusive workforce
As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries.

But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills and upskill in industry-standard software platforms.


Timelines:

Training:3-4 Weeks, Work from office, (9 am

  • 5:30 pm, Mon-Fri)

Nesting:3-4 Weeks, Work from office, (7 am - 7 pm, any 8 hrs., Mon -Fri)


Post this up to 3-6 Months:
Work from office, (7 am - 7 pm, any 8 hrs., Mon-Fri)


Thereafter:

Work from Home / Hybrid Schedule (Rotating Roster)

Timing: 24/7, any 8 hours (Monday to Sunday) 38 hours per week.

And did we mention that you will be part of a team that has Australia's most talented & dynamic customer service professionals? Sounds like a fun and caring team, right?

Please don't hesitate, send in your resume to have a confidential discussion.

Tech Mahindra:
Connected World, Connected Experiences. Let's make a difference from day one


Job Types:
Full-time, Fixed term

Contract length: 12 months


Salary:
$52, $58,000.00 per year


Benefits:


  • Health insurance
  • Professional development assistance
  • Referral program
  • Work from home

Schedule:

  • 8 hour shift
  • Rotating roster
  • Weekend availability

Supplemental pay types:

  • Penalty rates

Work Authorisation:

  • Australia (required)

Work Location:
Hybrid remote in Melbourne, VIC 3000

Application Deadline: 08/03/2024

Expected Start Date: 11/03/2024

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