Desktop Support Analyst - Melbourne, Australia - CBRE

CBRE

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Posted- 05-Sep-2023- Service line- Corporate Segment- Role type- Full-time- Areas of Interest- Data & Analytics, Digital & Technology/Information Technology- Location(s)- Melbourne - Victoria - Australia
Provide superior tech support for CBRE employees

Join an experienced & supportive team

Melbourne | Land of the Wurundjeri peopleAbout the role**:

Support employees by providing technical advice and troubleshooting computer related issues over the phone, onsite and using
Provide recommendations on hardware replacements, program changes to correct software issues and contribute new ideas for new technical solutions, including testing and installation after new releases.
Clear and concise reporting of technical errors or escalations to specialist teams or management.
Client software packaging/installing and hardware kitting, PC setup (image cloning). Extensive ongoing training and support provided to develop and improve your technical skills and capacity to assist the business.**About you:
Experience in a similar IT support role in a large corporate environment will enable you to hit the ground running.
Excellent written and verbal communication skills with strong ability to deal with technical and nontechnical stakeholders across the business.
Knowledge and experience supporting Microsoft Office suites, Cisco, ITIL and Apple products.
Ability to support with Video Conferencing troubleshooting across Zoom, Teams, and Webex.
Valid driver's license, and own transportation. As someone who is proactive, with excellent organisational and communication skills and enjoys investigating and solving problems, you'll flourish.**What's in it for you?
Join a highly regarded Digital & Technology team with a strong, customer service culture, and excellent opportunities to develop your skills and career.
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, learning and performance. Our people benefit from a range of educational, financial, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.**Can we inspire you to join us?
At CBRE, our unwavering commitment to Diversity, Equity & Inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, & heard. Because when you belong, we all succeed. We welcome and encourage First Nations Peoples to apply.**_If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.

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