Information Technology Support Officer - Melbourne City Centre, Australia - Victoria Police

Victoria Police

Verified Company

Melbourne City Centre, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

About the role:

Victoria Police are currently advertising an ongoing part-time (0.6 FTE) Information Technology Support Officer position within the Business Support Division (BSD) of the Intelligence and Covert Support Command (ICSC).

ICSC is a high-risk Command that is dependant upon the appropriate protection of sensitive information.

Rather than risk the exposure of covert resources and locations to external support providers it is more appropriate to provide business support and specialist IT services for the Command internally.

The IT Coordination within BSD is responsible for the provision of support services to ICSC employees in IT functions not covered by the Digital Services and Security Department and is a 'hands on' support role for the IT Coordinator.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

Problem solving on a range of IT, audio visual and mobile phone queries.
Processing of IT service requests, access forms, device configuration and centralised desktop hardware procurement.
Conducting regular audit requests on shared folders and drives.
Undertaking other tactical and transactional IT tasks at IT Coordinator request.

As the successful applicant, you will have:

The ability to communicate IT related issues in a confident, friendly, and professional manner with people at all levels throughout the organisation.
Demonstrated initiative, problem solving and proactive work practices.
Willingness to learn new systems and programs, as well as identify new and innovative processes and procedures.
Ability to maintain a high degree of confidentiality.

Requirements and relevant information:

One (1) x 0.6 FTE parttime, ongoing position available.
This position is part time and the salary plus superannuation will be pro rata.
This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
The successful applicant will be required to undergo preemployment checks which may include fingerprint checks and misconduct screening.
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Applications close midnight, Monday, 1 April 2024.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff.

Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community.

As a Victoria Police employee, you have a dedication and commitment to community safety.