Customer Service Consultant - Hackney, Australia - Hickinbotham Group

Hickinbotham Group

Verified Company

Hackney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Due to continued growth, Hickinbotham, a diversified business that includes South Australia's largest and longest established building and development group, seeks a
Client Services team member to join our dynamic team in our modern office close to Adelaide CBD.

Hickinbotham operates a busy, professional office dedicated to providing SA's best value homes with a true passion for delivering outstanding customer service.

This is an exciting opportunity for a person passionate about customer service and making a difference to progress their career in a company proud of its culture and working environment.

This role would suit a high calibre individual with excellent people skills, a love of customer service and a pragmatic "can-do" approach.

Key responsibilities of this challenging and rewarding role include:

Providing superior service to our clients, including taking a professional approach that upholds the company's service standards and culture
Being a team player that cares about our clients and understands the importance of fivestar customer service
Developing strong client relationships and providing support on a range of enquiries
Delivering regular updates on the progress of our client's homes
Taking ownership of client queries from start to finish
Liaising with clients and external providers in a prompt and professional manner
Diligence with note taking and database management

The person we seek is a bright, energetic self-starter with the ability to work under mínimal supervision. You must be able to respond quickly and professionally to new and changing situations. You will also have demonstrated skills in taking the initiative, prioritising and multi-tasking in a fast-moving environment.

**Along with being reliable, loyal and trustworthy, it is essential that you have the following attributes: - **- Highly developed written and verbal communication skills

Professional presentation
Focussed, driven and motivated
A positive, 'cando' attitude
Problemsolving and negotiation skills
The ability to remain calm under pressure
Have excellent organisational and time management skills
A high level of motivation and ability to think outside of the square
The ability to work autonomously and in a team

Graduates and postgraduates are encouraged to apply, and we provide excellent systems and training to support their transition into the workforce in their chosen career path.

If you possess these qualities and are looking to join our professional, corporate environment where people receive recognition and reward for their hard work and commitment, this role will provide you with a stimulating and exciting career opportunity.