System Support Officer - Adelaide CBD, Australia - SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT

SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT

Verified Company

Adelaide CBD, Australia

2 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Department for Infrastructure and Transport

Job reference: 544101

Location:

ADELAIDE

Job status:
Short Term Contract

Eligibility:
Open to Everyone

The Department for Infrastructure and Transport (DIT) has diverse responsibilities for transport systems and services, infrastructure planning and provision within South Australia.

Duties

Service SA is responsible for creating a frictionless customer experience in delivering transactional and regulatory services for the Road and Marine Services Division through an integrated multi-channel approach.

The System Support Officer is responsible for:

providing support to internal and external users of the Transport Regulation User Management Processing System (TRUMPS) and its associated systems, such as mySA GOV Account, and specialist support for other key systems used by the Service SA customer service network;

- undertaking a range of activities associated with the maintenance and operation of these systems including the identification, reporting and testing of defects and enhancements and new software releases;
- providing first level TRUMPS and policy support for the Service SA customer service network; and
- participating in the provision of information to and receipt of data from internal and external customers.

The role contributes to the efficient and effective operation, utilisation and continuous improvement of business systems to support a broad variety of internal and external stakeholders.

Requirements:

Demonstrated experience in system administration of business systems is required; and
Demonstrated experience and high level of competency in the use of TRUMPS or other enterprisewide IT solutions is essential.

Special Conditions

Attendance is required on a rostered basis to cover operating hours of 8:00am to 5:00pm Monday to Friday.
Some out of hours and weekend work, along with some intra/interstate travel may be required.

Tenure of Vacancy
Temporary and Ongoing appointments

Multiple vacancies

Remuneration
ASO3 - $65,606 to $69,919 per annum

Enquiries
Ms Julie Farrer
Senior Manager Systems Development

Telephone:

Application Instructions

Additional Notes
The SA Government is an Equal Opportunity Employer and safety is a core value.

Role Statement - System Support Officer(ASO3)

Applications close: 18/08/2023 5:00 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.