Support Officer - Regency Park, Australia - SA Government -TAFE SA

SA Government -TAFE SA

Verified Company

Regency Park, Australia

1 week ago

Posted by:

Olivia Brown

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Description

TAFE SA

Job reference: 593442

Location:

REGENCY PARK

Job status:
Short Term Contract

Eligibility:
Open to Everyone

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Full-time position:

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ASO2 $57,842 - $62,221 + Super:

Short-term contract until September 2024

About TAFE SA

Awarded the Training Provider of the Year at the 2021 and 2022 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you'll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

About the Role

The Support Officer is responsible for the provision of a wide range of administrative duties, which support the delivery of high-quality education programs.

In performing these duties, the Support Officer may, on a day-to-day basis, support the work of TAFE SA teams and will liaise with a diverse range of key stakeholders.

In all cases, the Support Officer is expected to work as part of a larger Administrative Services team to ensure a high standard of customer service is provided to internal and external customers at all times.

Key Outcomes of the Role

Deliver high quality customer service demonstrating a studentcentred approach to delivery, taking ownership and seeking solutions to resolve problems within level of delegation.
Provide support to students, staff and communities in accessing resources and information.
Undertake a range of administrative and service functions that support the key deliverables of TAFE SA business operations, including providing flexible support across the organisation and meeting performance indicators as required.
Ensure an understanding and adherence to relevant standards, policies, procedures, guidelines, work instructions and systems.
Utilise systems to accurately record information in a secure, compliant and timely manner.
Contribute to the effective management of TAFE SA finance operations, for example but not limited to, student account investigations, banking, reconciliations, invoicing and requisitions within delegation levels.
Demonstrate the values of trust, honesty and respect which build and sustain a 'One Team' organisational culture.

Special Conditions

Some out of hours work may be required, and a flexible approach to out of hours is essential including weekends.

Please refer to the attached Role Descriptor for all Special Conditions.

Application Instructions:

Inclusion and Flexibility Statement
TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.

Enquiries
Joanne Kilishiri
Team Leader - Hospitality, Food Studies, Business Operations

Applications close: 13/05/2024 11:45 PM