Business Operations Manager - Brisbane, Australia - Queensland University of Technology

Olivia Brown

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Olivia Brown

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Description
$122,201 to $128,020

  • Fixedterm, fulltime
  • Gardens Point

Who are we looking for?
Queensland University of Technology (QUT) is seeking a Business Operations Manager to join, Student Services and Wellbeing, Administrative Division.


The Business Operations Manager manages activities to provide high-level support to the Executive Director, Student Services and Wellbeing and the wider portfolio leads.

The position is responsible for researching and drafting submissions, policy, proposals and responses to correspondence, liaising with staff both within and external to the Division and external to the University.


We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.


Real world impact
QUT is a major Australian university with a global outlook and a 'real world' focus.

We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.


About the Department


The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience.

The portfolio delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.

The departments within the portfolio include: Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE).

The portfolio also has strong links to and works closely with QUT's Oodgeroo Unit, Student Success Group and Human Resources.


The portfolio is focused on delivering services to support the university's commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion.

This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.


What you need to succeed


To thrive in this role, you will be someone who enjoys taking the initiative to provide excellent service and support across a broad range of activities each day.


You will demonstrate:

  • Education, training and/or experience equivalent to completion of a postgraduate qualification and extensive relevant management experience.
  • Proven expertise in the management of strategic human and financial resources.
  • Demonstrated highly developed written communication skills to research and prepare complex documents, presentations and communications.
  • Well-developed interpersonal skills and demonstrated ability to consult, negotiate and liaise with stakeholders, senior managers and other staff both internal and external to achieve effective outcomes.
  • High level analytical and problem solving skills, with demonstrated ability to identify emerging issues, trends and opportunities and provide recommendations and advice.
  • Demonstrated success in leading a team in a complex organisational environment.

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