Store Person - Horningsea Park, Australia - CEA
Description
Posted: 24/03/2023Closing Date: 24/04/2023
Job Type:
Permanent - Full Time
Location:
Horningsea Park
Job Category:
Other
About Us
CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.
Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.
Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.
About the Role
This role involves ensuring both external and internal customers are supplied with the correct parts in a timely manner, whilst maintaining high customer service standards at all times on the phone, counter sales and between branches.
Responsibilities:
- Process all branch spare parts orders, including pricing, opening of new parts on the computerised system and placement of orders to overseas and local suppliers
- Pick parts orders for customers
- Answer telephone queries relating to parts orders
- Assist staff members with inventory management
- Pack goods for dispatch
- Receipt incoming parts orders, branch transfers & external suppliers
- Load and unload incoming and outgoing goods
- Greet customers at the counter and answer their parts queries and place orders
- Provide staff with a technical assistance and general support
- Provide assistance to the Sales Department
- Ensure compliance with the relevant OHS&Q
Requirements:
- Drivers licence
- Forklift Licence
- Adequate level of literacy and numeracy skills
- Adequate computer keyboard skills
- Good phone manner
- Customer service focus
- Ability to present a professional, friendly and approachable image
- Good organisational skills
Desired Skills and Experience:
Why work with us:
- Growing family owned and operated;
- Career advancement opportunities, locally & nationally;
- Great team with a friendly supportive culture;
- Internal trainee/apprentice mentor to help and support you along the way
- Employee assistance and wellbeing program for employees and for members of their household; and
On Offer
- Stable employment
- Ongoing training
- Long term career opportunity
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