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    Credit Control Officer - Perth, Australia - Hollard Holdings Australia Pty Ltd

    Hollard Holdings Australia Pty Ltd
    Hollard Holdings Australia Pty Ltd Perth, Australia

    5 days ago

    Default job background
    Full time
    Description
    Credit Control Officer (12 month Contract)Accounts Receivable/Credit Control (Accounting)
    Contract/Temp
    Excellent Benefits + Hybrid WFH(Sydney based only)
    A great opportunity with a top 5 General Insurer in Australia
    Connected and collaborative team
    Opportunity for training and progression
    About Hollard

    Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand.

    We underwrite a broad range of general insurance products, including motor, home, contents, business, and pet.
    Hollard's unrelenting focus on diversity and inclusion, collaborative partnerships, and delivering great customer outcomes is at the heart of its business model, driven by its purpose of "Using our expertise, integrity and humanity to go further, together"

    We have just moved into our new, state-of-the-art facilities in North Sydney This upgrade represents a major step forward in our commitment to providing innovative workspaces that support hybrid and remote work.

    Join our team and be a part of shaping the future of our organization in our modern new home.
    Your Team

    Reporting to the Senior Finance Manager, this role plays a vital role in the financial health of our company by managing intermediary/broker accounts and ensuring timely resolution of outstanding debtors and unallocated cash transactions.

    Reporting to the Head of Corporate Communications, your role will be focused on:
    Ongoing management of allocated intermediary/broker accounts by reviewing and clearing overdue policies, as per credit terms and team/company processes.
    Investigating unallocated cash transactions and other variances on intermediary accounts to resolve/clear these transactions.
    It is expected that this duty or task will be completed by (but not limited to) the below methods:

    Reviewing and understanding the transactions in the various systems and liaising with the system owners to clear or resolve the variance.

    Liaising with the broker/account holder to obtain the necessary information re the transactions in question
    Engaging with the relevant Distributions Account Manager and Credit Control Team Leader for escalation
    Maintaining up-to-date reconciliations on the allocated accounts to report the status of balances and unallocated cash/variances
    Maintaining Customer Service Standards for internal and external stakeholders.

    Knowledge & Qualifications:
    Minimum 3 years of experience in similar role (industry experience preferred but not mandatory)
    Experience with high transaction volume processing and reconciliations.
    Strong administration and procedural skills
    Working at Hollard
    At Hollard you will be part of a supportive, valued and committed team.
    You will enjoy a challenging and rewarding work environment, career progression opportunities and great staff benefits and corporate discounts.
    We also offer many benefits to support your professional development and wellbeing including:
    Professional and technical development opportunities
    Flexible start and finish times, work from home, and other flexible work from home options to suit your lifestyle
    Paid parental and partner leave
    Additional leave options, including 5 well-being days each year
    Novated lease options
    Corporate employee discounts from various retailers
    Wellbeing benefits e.g., vaccinations, health insurance discounts, mental wellness training professional memberships, EAP
    Hollard is unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion.

    We actively seek to hire for your different lived experiences (including as relate to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity).

    These enhance cognitive diversity and psychological safety in our workplace for everyone.
    Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance.

    If you don't meet all our expected criteria, we strongly encourage you to apply anyway Our priority is to hire the most talented people we can from all walks of life even if not all our above boxes are ticked.

    Please note that a full background check will be completed on the successful applicant.
    NO AGENCIES.

    We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard employees in relation to this role or others.

    Only direct applications will be considered.
    Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.

    Your application will include the following questions:
    Which of the following statements best describes your right to work in Australia?
    What's your expected annual base salary?
    How much notice are you required to give your current employer?
    Do you have any accessibility needs during the recruitment process?
    Hollard conducts background checks on all new employees.
    Are there any convictions you would like to disclose? If yes, please provide details.

    Hollard distributes a wide range of innovative insurance products through deep partnerships with some of Australia's leading brands including Woolworths Ltd.

    Hollard's core products are home and contents insurance, landlord's insurance, motor insurance, pet insurance and SME insurance.

    Since Hollard was established in Australia in 1999 it has grown rapidly to become an established personal and commercial lines insurer in the Australian market, being recognised as Large General Insurance Company of the Year at the 2019 and 2021 ANZIIF awards, with over 1.2 million customers and approximately 650 staff who settle over 1,000,000 claims in Australia each year.

    Hollard was recently announced as the successful bidder in an extremely competitive industry tender process to acquire CBA's Comm Insure business.

    Hollard is committed to a flexible work environment that values diversity and inclusion because it creates innovation, improves productivity, and boosts profitability.

    We actively seek to hire for diversity, including people with differences in gender, ethnicity, orientation, age, ability, background, geographical/rural/remote location, disrupted work history due to career or other breaks, because of the value and cognitive diversity they bring to our workplace.

    Hollard distributes a wide range of innovative insurance products through deep partnerships with some of Australia's leading brands including Woolworths Ltd.

    Hollard's core products are home and contents insurance, landlord's insurance, motor insurance, pet insurance and SME insurance.

    Since Hollard was established in Australia in 1999 it has grown rapidly to become an established personal and commercial lines insurer in the Australian market, being recognised as Large General Insurance Company of the Year at the 2019 and 2021 ANZIIF awards, with over 1.2 million customers and approximately 650 staff who settle over 1,000,000 claims in Australia each year.

    Hollard was recently announced as the successful bidder in an extremely competitive industry tender process to acquire CBA's Comm Insure business.

    Hollard is committed to a flexible work environment that values diversity and inclusion because it creates innovation, improves productivity, and boosts profitability.

    We actively seek to hire for diversity, including people with differences in gender, ethnicity, orientation, age, ability, background, geographical/rural/remote location, disrupted work history due to career or other breaks, because of the value and cognitive diversity they bring to our workplace.

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