Engagement Coordinator - Sydney, Australia - Employment Hero

Employment Hero

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Introduction

Join a team during exciting growth in the video game industry, working with a diverse and compelling portfolio of titles.
Full Time, Sydney based role
Act as the Engagement Coordinator for PLAION in Australia & New Zealand

About Us

PLAION is a global independent developer and producer of games and entertainment products and is part of the Embracer Group.

Founded in 1994 as Koch Media, we offer a unique breadth of services and solutions, dynamically growing our business to push ourselves and our partners to the forefront in all of the industries in which we operate.

The company's own publishing activities, marketing and distribution extend throughout Europe and North America. Since acquiring local gaming distributor and Warner Bros sub-publisher 18point2 in February 2019, PLAION has expanded to Australia and most recently, Asia Pacific.

The Australia & New Zealand PLAION team publishes products for a number of partners including Warner Bros. Games, THQ Nordic, Techland, Microids, Paradox Interactive as well as owned publishing labels Deep Silver, Ravenscourt, Prime Matter and Milestone.

With its parent company in Höfen, Austria and the Publishing HQ in Munich, Germany, PLAION group owns six game development studios: Deep Silver Volition (Champaign, IL / USA), Deep Silver Dambuster Studios (Nottingham / UK), Deep Silver Fishlabs (Hamburg / Germany), Warhorse Studios (Prague / Czech Republic), Milestone (Milan / Italy), Vertigo Games (Rotterdam / Netherlands) and Voxler (Paris / France). Additionally, PLAION collaborates with numerous independent development studios around the world.

About The Role

PLAION is looking for a Engagement Coordinator to join the Sydney based entertainment publisher.

This role will support the community engagement team for the Australia & New Zealand Pacific region. You will be a part of the Marketing & Communications team, supporting strategies for social media content, community and influencer executions in the region. Working closely with the Marketing and Communications team, you will be responsible for supporting and coordinating strategies to engage player communities, creating consumer awareness and effectively promoting games, features or events across the PLAION portfolio of partners and titles.

Responsibilities include:


Acting as general support role for the Engagement team, including the Head of Engagement, Community Managers and the Influencer Campaign Manager 

Supporting all executions for the local engagement strategy, within the framework of the regional & global strategy, including across local social channels, influencers and paid media campaigns 

Day to day support of owned social channels and documents, including management of the relevant team documents 

Social content asset creation, curation and publishing 

Management of the Communications Database, including identifying new and upcoming content creators and channels 

Creation and implementation of community development strategies 

Informs product campaign decisions based on player community insights 

Distribution of review copies to relevant content creators 

Building relationships with local community members, upcoming content creators and brand partners 

Deep understanding of local content creators and their position/relevance in each campaign and wider gaming community 

Engaging with community to respond to questions and issues where appropriate, reporting issues or concerns with local team members, as well as suggesting actions and responses. 

Supporting the team at trade shows, exhibitions and events 

Supporting the Community Management team with weekly reporting of social channel performance and community sentiment 

Content creator coverage tracking and reporting 

Working with partners to identify and integrate content opportunities across owned, earned and partner channels 

Liaising with Marketing & PR Managers to ensure all social and community aspects of campaigns are executed 

Additional related duties as directed by the Marketing & PR Managers, Head of Engagement, Marketing Director and Managing Director

About You 

Strong understanding of player motivations and how they consume content/products to inform marketing and communications strategies 

Passion for gaming and building the local community 

Excellent written and verbal communication skills 

Attention to detail and proficient at proofreading 

Strong knowledge of social channels and broadcast platforms 

Experience with social media management, paid campaigns and reporting 

Event management and/or customer service experience 
**Ideally you will have experience in producing digital content and assets: basic to intermediate level skills in video and photo editing with programs s