Service Manager - Brisbane, Australia - Align Recruiting Solutions

Align Recruiting Solutions
Align Recruiting Solutions
Verified Company
Brisbane, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Opportunity to lead and develop a dedicated team:


  • Work for a growing Home Care Organisation serving the Gold Coast and Brisbane Community:
-
$70K to $90k plus super

Looking to work within a growing organisation that puts their clients & their people first? Are you an outcome focused individual with a passion for delivering a high level of service? If you answered YES, then this role could be the role for you.

Welcome to your NEW role:

This registered NDIS In-Home Care Provider strives to provide quality, innovative and flexible supports to individuals with disabilities. Passionate about helping people achieve a quality of life that meets their unique needs and preferences.

They believe in collaboration and empowerment, tailoring their services to meet client's individual needs, and deliver services reflected in a Client Centred plan.

They are now looking for a talented
NDIS Service Manager to join their team based in Gold Coast.

If you're passionate about making a positive impact on people's lives, driving team excellence, and ensuring the highest quality of service delivery, we invite you to apply.


Job Role and Summary:


As the NDIS Service Manager, you'll play a vital role in leading and managing teams of support workers to provide exceptional care and support to individuals with disabilities and mental health needs.

Leading by example and fostering a culture of collaboration, learning, and continuous improvement, you will oversee operational, financial, and people-related functions to ensure the successful delivery of participants' planned supports and desired outcomes.


Responsibilities:


In this role, your key responsibilities will include:

  • Leading, training, mentoring, and supervising a team of support workers
  • Implementing NDIS Practice Standards and Quality Indicators to ensure highquality supports
  • Managing the Participant intake process and probationary periods
  • Developing inclusive team practices through regular meetings and mentoring support
  • Coaching team members to align their practice with participant outcomes
  • Providing regular performance supervision and reflection
  • Rostering support workers based on participant needs and preferences
  • Ensuring compliance with positive behaviour support strategies and NDIS reporting
  • Managing financial aspects, including funding tracking and service agreements
  • Building local community connections and alliances
  • Participating in recruitment planning and team development

Required Skills & Experience:


  • Certificate III in Disability, Aged Care, or higher qualification
  • Minimum 3 to 4 years' experience in leadership or people management roles
  • A sound understanding of service delivery in the disability sector, legislative requirements, and the key issues involved in operating as an NDIS service provider
  • Strong critical thinking and adaptive mindset
  • Experience leading change and improvement initiatives
  • Ability to foster an inclusive, highfunctioning team culture
  • Exceptional written and verbal communication skills
  • Strong Attention to detail
  • Excellent interpersonal, communication and leadership skills
  • Blue Card and NDIS Worker Clearance
  • Queensland Driver License and own vehicle
  • Current First Aid Certificate and CPR Certificate
  • Rights to work in Australia

What's on Offer:


  • A competitive remuneration package of $70k to $90k plus Super to reward your expertise
  • Supportive leadership team
  • A friendly, fun, supportive culture who strive to create an inviting environment for all
  • Ongoing support and opportunity for professional growth and development
  • Exciting plans for expansion & growth to take your career to the next level

How to Apply:


If you're ready to make a difference as an NDIS Service Manager and be part of a team dedicated to enhancing the lives of individuals with disabilities and mental health needs, then this role is for you.


Salary:
$70, $90,000.00 per year


Schedule:

  • Monday to Friday

Education:


  • Certificate I
  • IV (preferred)

Experience:


  • NDIS: 2 years (preferred)
  • Business development: 1 year (preferred)
People Management: 1 year (preferred)


Work Authorisation:

  • Australia (preferred)

Work Location:
In person
More jobs from Align Recruiting Solutions
See all jobs of Align Recruiting Solutions