Care Coordinator - Waterford West, Australia - Seasons

Seasons
Seasons
Verified Company
Waterford West, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

JOB DETAILS:


Job ID:


Closes:


T00:00:


Location:


Kingston Road, Waterford West QLD 4133:


Work type:


Part TIme:


Category:


Care:


Care Coordinator:


ROLE OVERVIEW:


About Seasons Living
Seasons Living is a privately owned Retirement Living and Aged Care provider. We have various locations across Queensland, with a vision to grow our business.


We are passionate about putting the customer at the heart of business decisions and we value the importance of quality of life at any age.

At Seasons Living we deliver senior living at its best, in a safe, vibrant, and caring community.


Our Values

Integrity - acting with honesty and fairness, we inject our best into everything we do; and believe in what we stand for.


Collaboration - we work together, communicating positively and openly, to support each other in achieving our goals.


Accountability - we show up and do what we say, taking full accountability for our actions.


Respect - we embrace diversity in our characteristics, skills and experiences, and recognise each others strengths.


Empathy - we listen, communicate with kindness and lead with our hearts.


About the Role


The Care Coordinator is responsible for managing residents' services and care through case management, staff allocation and rostering; ensuring appropriate support services are responsive to the individuals needs and relevant industry standards, while meeting all performance indicators.


Core Responsibilities

Management:

  • Manage and achieve agreed budget targets and key performance indicators.
  • Manage human resources in a fair, equitable and financially responsible manner.
  • Collaborate with Community and/or Care Manager on issues related to service provision.
  • Successfully recruit and onboard care staff, ensuring a positive employee experience.
  • Monitor training and education of staff to ensure development of skills and compliance.
  • Provide support and supervision to staff, ensuring delivery of their role.
  • Rostering of staff and scheduling of resident care services to meet required care needs.
  • Maintain documentation consistent with appropriate standards; ensure billings are correct.
  • Manage, review, and put correct methods in place for all care related incidents.
  • Ensure care meets accreditation and quality standards, including disaster response planning.
  • Management of and participation in oncall roster as required.

Resident Care:

  • Consult with residents and their significant others to design, monitor, review, and coordinate care plans following comprehensive care assessment.
  • Consult with Registered Nurse on care matters; engaging clinical nursing expertise to assess, plan, monitor and review complex clinical care elements as required.
  • Coordinate care services and ensure they are correctly implemented.
  • Ensure appropriate handling of medications by care staff, in a community care environment.
  • Coordinate service interface with external clinical professionals (General Practitioners, Medical Specialist, Hospitals, Nurses, and Allied Health)
  • Maintain comprehensive confidential client files, consistent with legislative requirements.

Top Skills

  • Interest in ongoing personal and professional development.
  • Passion for collaborating with others and making a difference.
  • Empathy for and a desire to work with the aged and their families.
  • Demonstrated background in in residential and/or home and community care.
  • Advanced communication, interpersonal, problem solving and organisational skills.
  • A commitment to consumercentred care and the wellbeing of the consumer.
  • Strong computer, interpersonal, problem solving and time management skills
  • Demonstrated knowledge of the DVA Community Nursing Program, Home Care Packages, Aged Care Quality Standards and Client Rights and Responsibilities.

Capabilities
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Curious: Keen to be a lifelong learner; draw on others experience to keep growing self.
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Gets Stuff Done: Breaks things down, organised, collaborates to deliver, asks questions.
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Decisive: Knows what is needed, make clear decisions.
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Communicate: Gets to the matter to simply the complex; listens and asks questions.
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Adaptability: Can deal with changing and demanding situations.
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Personal Attributes: Humility, caring, self-aware, authentic, and driven.


Requirements:


  • First Aid and CPR Certificate
  • Current Police check
  • Covid19 vaccine evidence
  • Unrestricted Australian working rights
  • Diploma or Certificate in Community Services or equivalent discipline
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