Portfolio Delivery Manager - Canberra, Australia - Wipro Revolution IT

Wipro Revolution IT

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Immediate interview and start

High profile accounts and engagements
Benefits incl discounted insurance and paid maternity leave

The Role

The Portfolio Delivery Manager is responsible for overseeing the delivery of all engagements for the assigned accounts, including delivery risks and product/service development.

Has overall accountability for the successful delivery of all engagements into those accounts.

Key Responsibilities

_Engagement Management_

Management, coordination and contribution to multiple projects
Accountable for project planning, resourcing and scheduling of their assigned engagements and provide support to Business Operations for delivery planning of other engagements
Provide leadership to internal and external teams, assist teams as required with the delivery of services
Be the 'go to' person for staff and customer delivery issues
Manage operational reporting processes for the Business Ops team
Ensure services and product delivery to clients meets client's expectations and adhere to Wipro Shelde delivery requirements
Provide guidance on delivery methods
Provide feedback to Engagement Lead regarding team performance
Perform quality assurance for engagement deliverables (with assistance from Principals and Capability Leads)
Ensure risk management is in place and applied to the delivery of engagements
Build CISO/CXO level relationships and leverage those and other relationships to grow the CRS footprint
Understand the financials of all engagements within their strategic account, and drive profitability and margins
Partners closely with GAE, Sales, and Practice Managers and Practice Leads

_Sales Renewals_

Identify new presales activities within those accounts for the development of new opportunities
Engage with client project teams to assist with development of longterm relationships of client staff
Assist with account planning
Attend marketing events and engage with attendees and/or provide presentations on behalf of Wipro Shelde
Facilitate peer review on deliverables and services to confirm that engagement deliverables are being met
Maintaining and expanding relationships inside accounts where the sales leads are warm and inbound.
Work to identify opportunities to extend or expand upon in flight opportunities
First point of contact for client stakeholders for issues related to billing, statements of work, resourcing, and delivery escalations for inflight engagements
Manage commercial aspects of extending and expanding upon existing engagements
Forecasting opportunities and maintaining an up to date sales pipeline
Working with the broader account team to provide updates and visibility of opportunities uncovered

_Team Leadership_

Provide guidance and coaching to delivery staff on your strategic account as and when required
Contribute to the development of internal processes and delivery methods
Provide input for operational reporting (engagement and people performance)
Perform account planning and execution
Provide feedback to consultants who are involved in your strategic account
Represent Wipro Shelde in all public and client environments

ABOUT YOU

Experience leading large teams and programs for delivery of technical outcomes
Agile delivery lead experience
Experience providing support for teams in excess of 20 staff
Experience in managing outcomes and/or capabilities within large enterprise environments
Two years' experience working with tier one organisations and/or Government
Experience with project coordination activities including:
Project planning

- o Resourcing/scheduling
- o Budgeting/forecasting
- o Team/stakeholder engagement.

What can we offer you?
Enjoy a

flexible/remote working culture, quarterly progression reviews, and

FREE ongoing training and development to help you reach your full potential.

**HOW TO APPLY