National Customer Service Administrator - Rochedale, Australia - Beaumont Tiles

Beaumont Tiles
Beaumont Tiles
Verified Company
Rochedale, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Description

Enjoy your career with Beaumont Tiles
- **Join the tile industry leader within the Bunnings/Wesfarmers group**:

  • Strong focus on cost estimation, order administration and customer support:

  • Fast paced, dynamic and collaborative team

THE ROLE...
We are looking for a skilled Customer Service Administration Officer to join our Residential Sales team.

Based in our Queensland State Office in Rochedale, you will serve as a point of contact for clients with queries about products, orders & deliveries and provide support for internal sales representatives.


KEY RESPONSIBLITIES OF THE ROLE...

  • Supporting the sales force with general administrative duties to help reach the team's objectives
  • Initiate project set up and commencement processes
  • Keep accurate client and project records
  • Data entry and database maintenance
  • Relationship management with both customers and suppliers
  • Maintain internal team relationships
  • Order management maintaining accurate delivery dates and stock allocations
  • Liaising with internal divisions such as procurement, warehousing and logistics teams to ensure projects run smoothly
  • Problem solving any on site issues that may arise and achieving timely resolutions

REQUIREMENTS OF THE ROLE...

  • Be a customer service superstar
  • Have highlevel organisational skills and the ability to manage a number of projects at the same time
  • Be proactive, enthusiastic and able to work in a dynamic, collaborative team environment
  • Be confident, professional and have excellent interpersonal skills
  • Have exceptional verbal and written communication skills
  • Have strong problemsolving skills and a high level of initiative
  • Be highly competent in Excel and other Microsoft suite products
  • Previous experience in the building industry/ with building products is highly sought after but not essential

THE PERKS...

  • Be part of a market leader and nationally recognised company
  • Attractive remuneration packages with incentives
  • Employee assistance program (EAP)
  • Training and development opportunities
  • Exclusive employee discounts
  • Fun and collaborative work environment

ABOUT US

HOW TO APPLY

If you are looking for the next step in your career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company.

If you want to join a great team, click
'Apply' now

**Enjoy your work with Beaumont Tiles
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