Mobile Case Manager - Newcastle, Australia - EML

EML
EML
Verified Company
Newcastle, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

Mobile Case Manager - Western Sydney (Campbelltown Region):
NSW - Parramatta, NSW - Newcastle Workers Compensation Full Time


WHY EML?
At EML we share a common purpose of helping people get their lives back.

We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements.

We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.


_ Here are just some of the employee benefits we offer at


EML:
_

  • A diverse and collaborative team culture like no other
  • Flexibility to work from home to support work/life balance
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Generous discounts from over 350 retailers through our RewardsHub program
  • Comprehensive learning and development opportunities to help you reach your full potential
  • Access to support and counselling services with work or personal matters, through our Employee Assistance Program
  • Companywide events to stay connected and celebrate success
  • Annual tenure and performancebased recognition rewards + regular salary reviews
  • Up to 16 weeks paid parental leave, plus Super

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you'll be part of a culture that celebrates diversity and inclusion. We're committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.


THE ROLE


As part of our diverse team based in
Western Sydney (Campbelltown region), you will help make a positive impact on someone's life every day.

You will feel great satisfaction knowing your talent and hard work has a purpose.


Focus on early, timely and personal face to face claims management, helping injured workers return to work and supporting their employers.


You will undertake approximately 8 visits per week including one overnight stay, in order to provide maximum service and assistance to our workers and employers.

Accommodation and meal costs will be covered.

This position is
12 Month Maximum Term Contract **and will include a car allowance, laptop and mobile phone.


YOUR RESPONSIBILITIES

  • Deliver personalised facetoface assistance to workers and employers
  • Provide workers' compensation advice to stakeholders such as workers employers and providers
  • Conduct community visits inclusive of but not limited to work sites or medical clinics
  • Proactively achieve the optimum outcome of recovery and early sustainable return to work for workers
  • Consult with Providers, Employers and Return to Work Specialists where required

ABOUT YOU

  • Strong Rehabilitation / Return to Work knowledge and experience is ideal
  • Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science) is desirable
  • Allied Health background is desirable understanding of medical terminology and injury recovery timeframes
  • Knowledge of the NSW workers' compensation legislation and regulations
  • Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work
  • Excellent attention to detail, organisational skills, written and verbal proficiency
  • Own vehicle with a 5 star ANCAP rating, insurance & current unrestricted NSW Drivers License

ABOUT EML
EML is a leading
Workers Compensation and
Personal Injury Claims Management business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over
3,900 dedicated employees.

We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career here at EML.

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