Service Support Administrator - Brisbane, Australia - Getinge

Getinge

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Getinge was built on a genuine compassion for people's health, safety, and wellbeing. Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide.

Our broad medical technology portfolio features well-known products, services, and solutions designed to support our customers across the clinical pathway, and our close partnerships with clinical experts, healthcare professionals, and medical-technology specialists mean we're improving everyday life for people - today and tomorrow.

As the
Service Support Administrator, you will be responsible for the review, creation, and maintenance of Getinge Service Contracts; the review and processing of service invoicing and financial disputes; and the creation and maintenance of Service reporting across Australia and New Zealand.

Reporting to the Contracts and Invoicing Team Leader, this role can be based in our
Adelaide or
Brisbane office.

Key duties and responsibilities:

Creation of Service contract quotes and proposals as per GForce procedure
Creation and Maintenance of service contracts within SAP
Review of Service Contract financial breakdown prior to upload
Creation and maintenance of Service Maintenance Plans
Confirm GForce opportunity close off once contracts have been set up within SAP
Review and process the invoicing of Service Contracts
Provide reporting on Service Contracts and Invoicing through Excel and Power BI
Review and process invoicing of Service Work Orders
Attend to all invoicing disputes and accounts receivable queries
Process credit note as a result of financial disputes
Process work items within SAP Inbox
Requisition of Purchase Orders relating to Service Invoices and Contracts
Upload invoices, service reports and submit claims to customer portals
Provide service coordination support as required

Working at Getinge offers you:

Opportunity to be part of a leading respected global MedTech company delivering excellence in quality healthcare solutions

Ongoing development

Help you be the best you can be by investing in your professional development
To be part of a fantastic team culture let's celebrate your successes
To provide the flexibility you need to do your best work and support your holistic wellbeing be part of a progressive network
Career growth global & local opportunities (presence in 38 countries)

Compensation & benefits

Paid parental leave & competitive salary packages, birthday leave, 2 wellbeing days and volunteer day leave

Essential skills and experience required:

Knowledge of the sales and invoicing of Contracts,
Welldeveloped Analytical skills
Commercial awareness and sound financial and business acumen
Ability to plan and manage time effectively, with multiple tasks at any given time.
Ability to work collaboratively with colleagues
Excellent interpersonal and Communication Skills with internal and external customers
Experience with using SAP (desirable, not essential)

**Successful applicants will be required to undergo relevant references, police, and medical checks prior to appointment.