Practice Receptionist - Westmead, Australia - PRP Diagnostic Imaging

Olivia Brown

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Olivia Brown

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Description

Practice Receptionist - Westmead

  • Full Time Permanent Opportunity | Commitment to Your Professional Development
  • Westmead Based | Great Location Near Public Transport
  • Flexibly work arrangements | Growing Diagnostic Imaging Company

About Us


PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 32 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West.

We are excited to be entering the next phase of our growth and expansion plans, with additional practices opening in 2024.

It is a remarkable time to join PRP, where we committed to providing the highest quality of patient care, with a personal touch.

We are renowned for our reputation within the industry and are one of the leading imaging services providers in NSW, particularly with regards to our reports.


We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment.

We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team.


About the Position


Our Westmead practice offers a wide range of imaging services including CT, Mammography, Nuclear Medicine, Ultrasound and X-Ray, you will be responsible for managing the important first contact with our patients both in person and over the phone.

You will provide exceptional customer service and administration.

You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from first call to procedure.

You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.


We make significant investment in your success by providing extensive initial and ongoing training and support so that you can successfully deliver against your KPI's and so you feel empowered to identify opportunities to improve our systems and processes.


About You
You must have outstanding customer services with excellent interpersonal skills particularly with requires to empathy and compassion.

You will be knowledgeable in MS Office with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances.

You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance.


What We Offer

  • Attractive remuneration and benefits (discounted health insurance and gym membership)
  • Rotation through Western Sydney practices
  • Industry leading professional development and education
  • New state of the art equipment
  • Friendly, diverse and professional team
  • Flexible and supportive working arrangements

Our Values
We put care into everything we do. We are courageous and accountable. Our reputation is outstanding and we trust and empower each other.

Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.


Applying
You must have full work rights for Australia to be considered for this position.

PRP is committed to equity diversity and inclusion.

Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.


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