Allocations Coordinator - Tweed Heads, Australia - Australian Unity

Australian Unity

Verified Company

Tweed Heads, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About Us:

As Australia's first member-owned wellbeing company we are dedicated to helping people thrive.

What makes us different? We're Bold, Warm and Honest.

We have
Good People that are experts in their field, we are
Committed to the goals of our members and customers, we focus on making a
Positive Impact in our community and we strive to provide services that align to our customer needs and
Real Wellbeing.

About Your New Role:

The Home Health program delivers in-home support services to aging clients to help them live independently, supported, and empowered within their own homes and communities.

As an Allocations Coordinator you will be responsible for the provision of effective scheduling of our Nursing team.

This role will by a hybrid approach with the option to include WFH as well as travel to our Tweed Heads branch as required.

You will enjoy "solving puzzles" and coming up with solutions but also be able to deliver exceptional customer service to both our clients and care workers.

You will also be a team player and enjoy building collaborative and effective working relationships to achieve our goals.

Key accountabilities:

Create an effective Nursing roster to meet our customer service requirements
Plan, forecast and manage workforce planning requirements: this will include roster changes, leave and absence planning and new employee onboarding
Ensure all administrative duties are completed and timely data entry for rostering and payroll
Ensure delivery of professional customer phone support to both our customers and care workers
Maintain accurate and up to date client and employee records

About You:

Experience rostering and scheduling staff in a highvolume work environment is ideal but not essential
we are open to an applicant seeking a career change if you come from a strong Admin/Receptionist support role
Professional verbal and written communication skills
Proven ability to build strong work partnerships and gain buy in
Able to prioritise and handle competing tasks
Strong time management with ability to take initiative to solve an issue
Values teamwork and tackles change with a positive outlook
Competent using MS Microsoft Suite prior exposure to online rostering systems a bonus

Why Join Us:

Yearly
paid Community, NAIDOC and Wellbeing days

-
Competitive Remuneration

14 weeks
paid parental leave equal benefit for both parents

-
Bump to Baby program - a support service connecting you to a team of maternal health experts, midwives, and nurses
-
Flexible Work Options

Including 1 WFH day per fortnight

-
Fitness Passport:

- discounted workplace health and fitness program

Supported
learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity's Employee Learning platform
Access to a range of great
staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health Insurance

We are here to make a difference every day, small things, big things and everything in between. We encourage you to join our team in this meaningful journey and make a difference in your local community.

At Australian Unity, our top priority is the health, safety, and wellbeing of our people and customers. We have special leave and mental health support for employees due to COVID-19. All new hires must provide proof of COVID vaccination or a medical exemption certificate. Our Talent Acquisition Specialist will assist with this. Thank you for your understanding during these times.