Customer Service Officer - Wetherill Park, Australia - Chandler Macleod
Description
Location
- Wetherill Park, New South Wales
Category
- Call Centre
Salary
- $65000 AUD - $65000 AUD Annual
-
Posted
- 12Mar2024
Work type
- Full Time
Contact
- Talia Moussa
Reference
- BH158146
- Chandler Macleod are excited to be recruiting for an Australian & NZ manufacturer in the construction space.
As a Customer Support Officer, you will be responsible for communicating with customers for all their requests, ranging from order requests to courier tracking; you will truly be responsible for ensuring a positive customer experience This is a permanent position based in Wetherill Park, NSW.
In this role, you will be responsible for
- Create long lasting customer relationships.
- Utilise product knowledge to assist with trouble shooting.
- Escalate any issues where required.
- Tracking all communication
From the point of order placement you will be in touch with customers to ensure a seamless experience; even after the purchase has been complete.
About you
- 3 years experience in a customer support or service role
- Clear verbal communication skills
- Excellent written communication
- An enthusiastic and motivated individual
Interviews will be required as soon as possible
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