Operational Account Manager - Perth Airport, Australia - Centurion

Centurion

Verified Company

Perth Airport, Australia

4 days ago

Posted by:

Olivia Brown

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Description

Opportunity to intensify your own career development:

Deliver results for one of Australia's leading Transport company's:

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Attractive team benefits, stability and exciting national growth opportunities

Your new role

This exciting new role will report to the Senior Account & Compliance Manager and aim to develop and strengthen key customer relationships, focusing on long-term growth and retention, using their Logistics knowledge and experience.

Culture and Benefits

Perth Airport location (Free Parking)
RIPPA valuesdriven company with a serious safety culture
Career development with extraordinary opportunities on a national scale
Employee Wellness Programs where employee health and wellbeing are put first

Tasks & Responsibilities

Work directly with customers to build strong and strategic partnerships
Manage the communication flow of the customer's needs
Ensure customer satisfaction and enhance visibility of operational performance
Prepare and present reporting metrics in a professional and accurate manner
Participate in site based and online meetings and other activities relative to portfolio
Communicate significant trends, rate changes and operational methodologies to internal and external stakeholders
Review and improve the customer experience in relation to invoicing, billing and credits from enquiry to resolution
Assist accounts receivable and administration teams with rectifying any invoicing complaints and debtor management for assigned accounts
Meet with Operations regularly to ensure all agreed KPI objectives are met and relevant groups are informed of current issues and corrective actions

What you'll bring

Previous experience working in the Transport & Logistics Industry essential
Professional composure with outstanding customer service
Ability to influence decisions and negotiate
Understanding of data analytics and presentation of statistics
Strong leadership, mentoring and management skills
Ability to travel when required

Who is Centurion?
Centurion is one of Australia's largest independently owned and operated logistics (3PL) and transport companies.

Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 20 distribution centres and a fleet of more than 2,000 vehicles.

This ensures Centurion provides flexible and reliable supply chain solutions for all our customers.

Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

Ready to take on a new challenge?

If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you.