IT Support Technician - Brisbane, Australia - Attribute Consulting

Attribute Consulting
Attribute Consulting
Verified Company
Brisbane, Australia

4 weeks ago

Olivia Brown

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Olivia Brown

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Description
Front line support for a massive, enterprise organisation

  • Fast paced with high variety, every day
  • Nationally recognised brand

IT Support Technician - Brisbane South/ Gold Coast North DC

Contract: 6 months, start mid-July (likely extensions to follow), $600 - $640 inc. super, p/d.

We are looking for an IT Support Technician who has extensive experience but not limited to: end user support, network devices installation/ configuration and ITSM systems at an enterprise level. Combine this with excellent stakeholder management and presentation skills to operate in a high growth, highly agile, fast paced environment.

The position:

Provide front line IT support to an enterprise level distribution centre based in Yatala.


Outline of duties and responsibilities:


End User Support:

  • User Account creation/ troubleshooting
  • Troubleshoot Windows 10 issues

PC, Laptop, Chromebook, Mobile phones:

  • Physical support of the device including patch deployment, connectivity
  • SOE Build for DC office user device
  • Onboarding of users
Network Devices

  • Support of Warehouse scanners, printers and special tablets (Windows 10)
Telephony Support

  • Moves/adds/changes
  • Handset programming (both VOIP and DECT)
Hangout Room / Meeting room maintenance

  • Manage Google Hangout meet room devices
  • Assist users with meeting room I.T. device setup
ITSM System

  • Microsoft Windows 10 administration and basic network support certification
  • Minimum of 3 to 5 years solid experience working face to face with users
  • Self motivated customer friendly attitude

Employer Benefits:


  • An attractive remuneration day rate contract is up for grabs
  • The opportunity to collaborate with some of the brightest and best minds in Australia


  • Training and Education

  • The opportunity to be innovative leveraging great partnerships with Google, Microsoft and others
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