Client Liaison Officer - Silverwater, Australia - Talent International

Talent International

Verified Company

Silverwater, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Details:

Location
Silverwater

Salary
Up to AU$30 per hour

Job Type
Full Time

Ref
BBBH100685_

Contact
Uvez Ahmed

Posted
about 3 hours ago

Talent International is currently recruiting for a
Client Liaison Officer / Warehouse Admin to work for our government clients based in
Silverwater, NSW. The position is
12 months contract with the possibility of extension and are paying
$30 per hour + Super. As this role is based in Silverwater, public transport is limited. However, there is secure onsite parking available and also an onsite cafe.

The working hours will be onsite Monday to Friday 8.00am to 4.30pm.

***
Key Responsibilities:

Answering phones and resolving customer queries
Greeting customers and couriers onsite as needed
Actioning Salesforce cases
Booking in new work jobs
Chasing customers for acceptances of work jobs and quotations
Liaising with key stakeholder/ SLA vendors ie. re progress of parts or warranty repair work etc
Booking and receiving couriers and completing associated customs paperwork (for international orders)
Maintaining and updating various spreadsheets and data bases
Processing end to end work orders including receiving and dispatch
Keeping stores area in a sequential, orderly manner (i.e boxes/cases that instruments are delivered in, awaiting on service completion to return to customer in same box/instrument)
Clearing deliveries from delivery dock
Maintaining/filing of job related paperwork
Supporting Senior Technical Customer Liaison Officer with overflow and delegated tasks (a dotted reporting line to that role to manage the day to day team activities)
Supporting Senior Technical Customer Liaison Officer with overflow and delegated tasks (a dotted reporting line to that role to manage the day to day team activities)

-
_ IMPORTANT &

A KEY POINT OF DIFFERENCE IN STANDARD ADMIN ROLES:
__ A_ willingness and physical ability to carry out manual handling tasks in regards to receiving and dispatch of work jobs

Ranges from small, lightweight packages and boxes to large, heavy equipment
Important to note there is assistance available with heavy equipment, and the use of trolleys, walking lifts etc.

***
Essential Requirements:

Analytical, problem solving and decision
making skills.
Demonstrated organisation and time management skills.
Highly evident communication skills, both written and oral.
Proven capacity to work to a high standard and provide solutions.
Ability to demonstrate a high level of accuracy and attention to detail.
A motivated selfstarter with a drive for excellence and the ability to consistently display initiative.
A high degree of interpersonal skills for customer management and staff interactions.
Good computer literacy skills
Salesforce (highly desirable), Office365 including Excel, Word, Outlook & Teams, SAP
Fast and accurate touch typist
High level of computer literacy and ability to quickly pick up new inhouse systems (ie MetTeam, Maropost)
Must be a Polished, professional and courteous demeanour and phone voice
Reliable and punctual
Great positive attitude and willingness to learn and make the role their own