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Rhodes

    Customer Program Manager - Rhodes, Australia - HP Australia

    HP Australia
    HP Australia Rhodes, Australia

    1 week ago

    Default job background
    Full time
    Description

    Customer Program Manager

    Description -

    HP is the world's leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.

    We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

    At HP, the future is yours to create

    Responsibilities

    • Manages customer project delivery.
    • Revenue as detailed in Impact section.
    • Very large/ complex/ multiple regions or global.
    • High/very high complexity legal and commercial issues.
    • Manages project financials including P&L.
    • Meets or exceeds SOAR approved budgets.
    • Provides reliable financial forecasts to HPS management.
    • Manages business development Identifies and develops new opportunities with client Supports early qualification and opportunity assessment for large and complex opportunities Acts as opportunity manager for high risk deals.
    • Manages client relationships.
    • Manages complex multi-function and/ or global delivery relationships with senior and executive ("C" level) client management.
    • Communicates the direct value our capabilities will provide to our business partners and customers.
    • Manages project team.
    • Manages internal as well as external resources with a team size greater than 40 people.
    • Mentors and encourages skill development of project team members through others.
    • Provides detail performance review input and development recommendations for key contributors.
    • Mentors others, providing a role model and support for individual development.

    Education and Experience Required

    • First level university degree.
    • Advanced degree preferred.
    • 10 years experience in project management or in like roles/businesses.

    Knowledge and Skills

    • Demonstrates an in-depth knowledge of key HP Services' operational policies, processes and methodologies applicable to project management.
    • Has an extensive understanding of critical project management techniques.
    • Recognized as a leader in the HP S PM Professions community.
    • PMP Certified.

    Impact/Scope

    • Delivery or opportunity management with major impact on HP Services revenue approximately.
    • $8M-30M or transition/transformation for a $100M-500M (Platinum level).
    • Impact is evidenced by multiple contributions over time and performance demonstrates sustained level of contribution.

    Complexity

    • Works on complex projects where analysis of situations or data require and in-depth evaluation of multiple, complex factors, and significant use of judgment.
    • Delivers projects affecting multiple client divisions or the enterprise.
    • Manages a portfolio of projects or a program and supervises other project managers on very large multi-function, multi- vendor projects.
    • Project may be global Manages projects requiring advanced scheduling and coordination techniques to meet client deadlines.

    Need authorization to work in Australia

    Why HP Australia?

    • Australian Market Leader across PC & Print
    • A wide and varied product portfolio to market
    • Recognised globally as an Employer of Choice and certified as a Great Place to Work 2023
    • Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
    • Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
    • Market Leading Mentoring Program
    • Recognised and one of the world's most sustainable companies
    • Wellness Programs
    • Flexible work environment
    • Supportive team culture
    • Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

    Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you

    #LI-POST

    Job -

    Services

    Schedule -

    Full time

    Shift -

    No shift premium (Australia)

    Travel -

    25%

    Relocation -

    Yes

    EEO Tagline -

    HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.

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