Workforce Planning Lead - Melbourne, Australia - nbn™
Description
Job ExpectationsBuild your career and Australia's future.
Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.
A fantastic opportunity at nbn, Australia's largest infrastructure project, as the Workforce Planning Lead, reporting to the Executive Manager, Demand & Forecast, where you will join the Demand & Forecast Team, a key pillar within the Capacity Planning & Forecasting business unit.
The Workforce Planning Lead is primarily focused on medium to long term planning of Connect and Assurance activities that drive cost models and assumptions for workforce planning and budget.
You will provide high quality operational and strategic support to the Contact Centre Leadership, Outsource partners & Delivery Partner Capacity teams through provision of accurate workforce forecasts.
You will analyse historical trends, identifying drivers and evaluating operational performance to further develop models and improve forecast accuracy.In addition to this, you will liaise with internal and external stakeholders to review required recruitment and activities, challenge assumptions and recommend changes to improve utilisation of resources.
A bit about youAdvanced Microsoft Office skills:
Word, Excel, and PowerPoint are essential.
Life at nbn
At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future.
As one of the Australia's largest infrastructure projects ever undertaken in Australian history, you'll be part of a team building a brighter future for the country.
In your personal career, you'll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.
With initiatives like Women's Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.
Continue the conversation- At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID19 unless a valid medical exemption is provided. For further information please refer to our_
- Covid19 Vaccination Policy_
- At _
- our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the _
- nbn_
- network. _
- nbn_
- also aims to build a network that minimises energy use and can be operated with mínimal impact on the environment._
Worker Type
Permanent
Time Type
Full time
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