Asst Support Coordinator - Caulfield South, Australia - VIP Support

VIP Support

Verified Company

Caulfield South, Australia

1 week ago

Posted by:

Olivia Brown

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Job description

MAIN DUTIES/RESPONSIBILITIES

Great communication skills including; ability to build rapport, case noting, report writing and facilitation of care team meetings.
Demonstrated ability to use NDConnect or other CRM software for daily updates of case notes and action items
Writing and circulation of minutes of meetings to all stakeholders for clients
Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers
Awareness of local community programs and services such as homelessness services, mental health supports, mainstream housing options, justice system.
Report writing and gathering appropriate evidence to advocate for adequate funding that meets your participants needs. Writing Plan Review reports and Change of Circumstances report, Plan Variation report and ability to communicate and speak with NDIS staff and planners
Communicating with different service providers (e.g., Speech pathologist, VACCA, Office of the Public Advocate Guardians, Behaviour Support Practitioners, Supports Workers, Community Programs, DFFH, Justice Workers)
Understand and adhere to appropriate policies and procedure
Promoting the professional image of the organisation to internal and external stakeholders
Assisting the Senior Support Coordinator in NDIS plan implementation
Meet set KPI's
Promoting independent decision making
Work within the principles of personcentred practice

QUALIFICATIONS, SKILLS AND EXPERIENCE

Qualifications:

Diploma or higher in Disability/ Mental Heath/ Social Work/ Psychology or other related studies (preferred)
Current and Valid Police Check or willing to obtain
Working Children Check
NDIS Workers Clearance Check
Valid Australian Drivers License

Experience:

Previous support coordinator experience highly desired
NDIS awareness, particularly in relation to support coordination and the importance of choice and control for participants

Skills:

Knowledge and understanding of government disability services
Capacity to complete all required documentation and task in a timely manner
Ability to deal with changing situations of clients and prioritise work accordingly
Ability to build rapport with a diverse range of clients
Experience working with clients with complex support needs preferred
Excellent written and verbal communication skills

Job Type:
Contract, Part-time

What we can offer you: