Platform Team Lead, Act, 8 Months - Canberra, Australia - Infopeople

Infopeople
Infopeople
Verified Company
Canberra, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description
IT Systems Operations

  • Deployment Approaches and Automation
  • Software Development

Overview


The Digital Service Platform Team Lead will be responsible for leading a development and operations team including developers, testers, release manager and system administration through planning, undertaking and the development, operations, and maintenance of the Salesforce-based ACT Digital platform.


Key Accountabilities

  • Lead a team which works across Salesforce and MuleSoft, where the team duties include development, testing and managing the daytoday operations of the platform. The role includes Jira tasking, triaging of emerging issues and supporting the release process.
  • Lead the maintenance of the existing system and manage the sequence of development and release of multiple project streams across multiple environments.
  • Develop, monitor, and manage the platform tasks and burndown charts, milestones and deliverables, in line with the overarching program plan.
  • Contribute technical design elements to the endtoend design of digital services as part of a multidisciplinary team.
  • Oversight technical management of a Salesforce platform by working collaboratively with other tech leads and multiple system integrators, ensuring alignment to architecture and security principles.
  • Define and document processes, build guides and best practice.
  • Oversight and continuous improvement of DevOps process and capability.
  • Manage the ACT Digital Service Platform ecosystem including its backup/recovery and reporting SQL Server database, DevOps pipeline, automation scripts etc.
  • Work collaboratively and participate in action learning approaches in a continuous improvement environment.

Essential Requirements

  • Demonstrated experience in leading technical teams.
  • Demonstrated experience in leading the operations of IT systems, deployment approaches and automation, and utilisation of existing CICD tools (such as Azure DevOps, Github, Gitlab, Bitbucket, Jenkins and similar).
  • Experience in citizenfacing service delivery in a government setting.
  • Experience in software development on a SAAS platform (eg ServiceNow, Salesforce or Dynamics).
  • Experience with Jira, Confluence, Source control systems and Continuous Delivery tools.
  • Experience with Agile development methodologies.
  • Demonstrated ability to identify, capture and resolve complex issues.
  • Experience in coaching and mentoring technical developers.
  • A current CMTEDD issued Personnel Vetting Program certificate/clearance or the ability to obtain and maintain such a certificate/clearance.

Desirable Criteria

  • Relevant tertiary qualifications of related to Information Technology, Computer Science, or associated field and/or equivalent industry experience highly desirable.

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