Customer Service Representative - Condell Park, Australia - Kennedy Reid
Description
Work From Home Available and a Attractive Bonus $$$- Experience in working with multiple facilities managers and departments.
- Enjoy employee benefits like staff discounts, bonuses and health insurance.
The Company
Our client is an Australian-born entrepreneurial organisation that now provides an impressive range products & services to more than 65 countries globally
The Role
As a Customer Service Representative, your duties will include but not be limited to:
- Effectively Managing work orders in a timely manner through multiple portals.
- Building strong, longstanding relationships with clients
- Following up with various departments and technicians to ensure the best service possible.
- Scheduling Service calls
- Ensure all Systems are accurately updated
Location: Condell Park - parking on site available
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Salary: $60 + Super + Attractive Bonus
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Hours: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week)
- Office Based Training, with some WFH flexibility upon completion.
You
As a successful Customer Service Representative you will offer:
Previous call centre experience is essential:
Excellent verbal and written communication skills:
- Portal management experience
- comfortable across Pronto or Salesforce is a bonus
- Strong attention to detail across data entry
- A passion to learn, with the drive to grow and progress
- A positive, confident approach to problemsolving
- Team player
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