Service Coordinator - Abbotsford, Australia - Australia Wide Engineering Recruitment

Australia Wide Engineering Recruitment

Verified Company

Abbotsford, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Role:
As a Service Coordinator based in Melbourne, you will report to the Service Manager.

This role will be responsible for Service coordination for Repairs, Invoicing, Installations Scheduling and Service Activities as well as communication between the Service and Operations Teams.

Duties and Responsibilities:

Working closely with customers and distributors regarding RMA repairs (return merchandise authorisation) and invoicing.
Triaging return units for global repair.
Service coordination of all service activities.
Creation of the sales order based upon the customer's purchase information, sales quotation and sales order entry procedure.
Excellent written and verbal communication skills required.
Tracking all service orders and filing all orders.
Verifying customer details to create a sales order, such as contact information, accurate and complete shipping information, and accurate billing information
Assist with incoming phone calls.
Organise and coordinate service repairs.
Organised with the ability to manage priorities and deadlines.

PLEASE NOTE:
APPLICATIONS OF CANDIDATES WITH NO PR OR AUSTRALIAN CITIZENSHIP

WILL NOT BE CONSIDERED
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